Project Manager (Financial Services)

About the role

The Project Manager will lead the delivery of enterprise-wide Policy, Procedure, and Process Management (PPM) standardization initiatives. The role is responsible for managing end-to-end project execution, stakeholder engagement, governance, risk management, and delivery oversight while ensuring successful adoption of standardized policies, procedures, and process governance practices across multiple business units.

Key responsibilities:

• Lead the planning and delivery of PPM standardization and BPM governance initiatives across multiple business units.
• Manage project scope, schedule, resources, risks, issues, dependencies, and stakeholder expectations.
• Facilitate workshops, governance meetings, steering committee sessions, and executive updates.
• Coordinate with Process Owners, SMEs, Compliance, Risk, and business stakeholders to drive alignment and decision-making.
• Oversee the assessment, documentation, validation, and approval of policies, procedures, and process maps.
• Ensure consistency and quality of project deliverables, including governance frameworks, process documentation, and implementation roadmaps.
• Manage implementation teams, business analysts, and process analysts to ensure timely delivery.
• Drive issue resolution and remove delivery roadblocks through proactive stakeholder engagement.
• Support organizational change management activities, including communications, training, adoption, and stakeholder management.
• Monitor project progress, report delivery status, and provide recommendations to senior management and executives.

Qualifications:

• Bachelor's degree in Business, Management, Industrial Engineering, Information Systems, or a related field.
• 7+ years of project management experience, preferably in business transformation, process improvement, governance, compliance, BPM, or operational excellence initiatives.
• Proven experience managing cross-functional projects involving multiple business units and executive stakeholders.
• Strong knowledge of project governance, stakeholder management, and change management practices.
• Experience facilitating workshops and working with senior leadership, Process Owners, and SMEs.
• Excellent communication, presentation, leadership, and problem-solving skills.
• Experience in insurance, banking, financial services, or other regulated industries (preferred).
• Experience leading policy, procedure, SOP, or process documentation programs (preferred).
• Familiarity with BPM, process governance, operational excellence, Lean, or Six Sigma methodologies (preferred).
• PMP, PRINCE2, Agile, Lean Six Sigma, or equivalent certification (preferred).
• Must be willing to work on a 6-month contract.