Project Manager - Information Technology

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Summary Project Manager, under the general supervision of the Lead, configures, implements, maintains, supports, and improves processes for various software and departments. This role supports department from implementation to day-to-day activities such as documenting processes and processing change requests and coordinates execution of project plans and serves as a liaison between vendors and the department.

Essential Duties And Responsibilities

• Conducts detailed business analysis of processes for business units
• Identifies project risks, assumptions, issues, and decisions and maintains associated records
• Manages and addresses project tasks for the project team, identifying risks to project timelines and facilitating communication to ensure project tasks are completed on time
• Researches and resolves system issues related to software
• Conducts business process reviews to improve functional programs and business processes
• Provides detailed data analysis and maintains data and interfaces in SQL databases
• Develops reports, designs forms, interfaces, and maintains associated documentation
• Implements advanced strategies for gathering, reviewing, and analyzing data requirements
• Assists in implementing applications, patches, and upgrades
• Performs and documents procedures for data preparation, including data cleaning, standardization, and analysis
• Imports, transforms, or validates data to help drive operational decision-making
• Provides customer support, training, and education
• Serves as a liaison for other agencies to identify needs, determines sources of problems, and provides information on product use
• Monitors system performance and provides security measures, troubleshooting, and maintenance
• Assists with planning, design, research, and acquiring new or upgraded hardware and software systems
• Provides recommendations regarding hardware and software acquisitions and modifications
• Follows City policies, procedures, and safety guidelines
• Performs other duties as assigned

Minimum Qualifications

• Combination of education and experience equivalent to Bachelor’s degree in Computer Science, Project Management or related field
• Three (3) years of experience in law enforcement software support, application configuration, business analysis, project management or related field
• Able to pass extensive criminal background check and polygraph when supporting public safety departments

Preferred Qualifications

• Program/Project Manager related certification

Certifications, Licenses and Registrations

• Valid driver’s license
• CJIS Certification

Thank you for your interest in the position. Please note only those selected for an interview will be contacted.