Project Manager - Installation & Services - Beauty

The Company

The Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA we have ambitious plans for growth.

The Opportunity

We are looking for a detail-oriented and commercially aware Project Manager - Installation & Services - Beauty to drive the installation of Beauty retail display projects. This role will work closely with the commercial team

The Role:

The Project Manager - Installation & Services - Beauty is responsible for leading and coordinating installation operations and manages a robust network of existing and new installation partners. The role ensures the successful execution of project installations, while also owning the strategy and delivery of spare parts and maintenance programs across the region.

Key Responsibilities

Project Oversight

• Oversee end-to-end installation project delivery, ensuring timelines, budgets, and quality standards are met
• Implement best practices and continuous improvement initiatives across the installation function & process

Partner Network Management

• Maintain and expand a reliable network of installation partners across EMEA
• Evaluate partner performance and ensure compliance with company standards and project requirements
• Negotiate contracts and service level agreements with new and existing partners

Spare Parts & Maintenance Programs

• Develop and manage EMEA-wide spare parts logistics and inventory strategies
• Oversee preventive and reactive maintenance programs to ensure long-term project sustainability
• Collaborate with internal teams to optimize parts sourcing, distribution, and cost efficiency

Cross-Functional Collaboration

• Work closely with Sales, Operations, and Client Services to align installation plans with client expectations
• Provide technical and logistical support during pre-sales and project scoping phases
• Ensure accurate reporting and documentation of installation activities and KPIs

Key Skills and Experience

• Proven experience in managing Beauty installation projects across multiple countries in EMEA
• Strong leadership skills with experience managing teams and external partners
• Excellent organizational and communication abilities
• Familiarity with spare parts logistics and maintenance program design
• Willingness to travel across EMEA as required

Package

Salary: TBC depending on background and experience

Benefits: 5% company pension contribution, Private healthcare and Medicash plan, DIS insurance, 27 days holiday

EMEA Bonus scheme