Project Manager - IT Infrastructure

Role Summary: The Project Manager is responsible for managing small to mid-size projects that are within the business tower. This role involves overseeing project deliverables throughout the entire project lifecycle and ensuring timely, within-budget completion. The Project Manager will coordinate with internal and external stakeholders, ensuring projects meet PMO methodology and customer expectations

Main Job Tasks and Responsibilities:

Project Management and Delivery:

Manage the full project lifecycle for small to mid-size projects, ensuring compliance with PMO methodology.

Develop and implement project plans, from initiation to project handover

Define roles and responsibilities for all stakeholders, including customers, project teams, principals, subcontractors, and others affected by the project

Monitor and control project tasks, ensuring adherence to timelines, budgets, and scope.

Ensure deliverables include:

Project Definition / Site Assessment Plan/ Design, Development & Configuration Architecture

Build Testing and Commissioning

Operational Documentation

Project Handover to Operations

Stakeholder Management:

Collaborate with sales, pre-sales, legal, and delivery teams to align project scope with objectives.

Maintain effective communication between customers, internal teams, and subcontractors throughout the project lifecycle.

Facilitate solutions when project challenges arise or when deadlocks are encountered.

Process Monitoring and Reporting:

Assign and monitor project work to ensure progress aligns with guidelines.

Identify, track, and communicate project-related issues, scope changes, and contingencies.

Prepare and present regular status reports to stakeholders and senior management.

Notify the next level of management regarding any issues that may impact cost, scope, or schedule.

Financial Management:

Prepare project billing documents upon customer sign-off

Update the project status dashboard and report progress bi-monthly.

Additional Responsibilities:

Key Competencies:

Leadership

Customer Focus

Decision-Making

Interpersonal Skills

Planning & Priority Setting

Problem Solving

Managing and Measuring Work

Negotiating

Education and Experience:

Diploma/Degree in Information Technology or equivalent.

PMP or Prince2 Agile certification required.

Strong Microsoft Office skills (Word, Excel, PowerPoint, Project).

Minimum of 3 years of project management experience in the ICT industry.

Demonstrated expertise in managing projects using hybrid project management approach that integrates agile and traditional waterfall methodologies.