Project Manager | Microsoft Technologies | Dynamics CRM

Description: POC: Raju

Job Details:

Job title: Project Manager | Microsoft Technologies | Dynamics CRM

Work Location with Zip code: Richardson, TX 75082

Duration of the project: 11 Months

• This role requires any travel (Yes/No): NO
• Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one
• Is this a 100% remote role? NO
• Vendor rate range: ***
• Minimum years of experience required: 12-15 Years
• Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview
• Education Qualification required: BE

Must have skills:

Project Management

D365 Project Support

D365 CRM

Detailed Job Description:

Experience in Enterprise application support and Hypercare Microsoft Dynamics Oracle SAP etc.

Incident Problem Management: Monitor and prioritize support tickets.

Ensure timely resolution of critical issues and escalate when necessary.

Team Coordination between offshore and onshore across the cross functional teams working in project.

Assign tasks to support engineers and track progress.

Facilitate communication between technical teams and business stakeholders.

Change Request Management

Minimum years of experience: 12-15 years

Education: Bachelor's or Master of Engineering

The top 3 responsibilities would expect the Subcon to shoulder and execute:

Project Management

D365 Support

Team communication

Custom Fields:

Name: Intake Call Completed

Value: true

Name: Intake Call Requested

Value: true