Project Manager - Partner Operations

Project Manager, Partner Operations

6 Months Contract

Remote, US

Description:

We are seeking a Project Manager, Partner Operations to drive business verification and partner onboarding for a leading digital platform.

Responsibilities:

Drive business verification completion by following up with stuck and dropped-off accounts and resolving blockers

Manage verification inquiries regarding eligibility, documentation, and next steps; escalate exceptions appropriately

Support onboarding of verified businesses onto platform products including creator and commerce tools

Coordinate with Product, Business Development, Engineering, and Operations teams

Maintain accurate tracking of a high-volume request queue using spreadsheets, CRM, and support tooling

Required Qualifications:

Experience in partner operations, customer success, onboarding, or account management

Proven ability to manage high-volume requests and follow-ups

Strong written and verbal communication skills

Proficiency with spreadsheets and CRM/support tools

Preferred Qualifications:

Business verification, trust & safety operations, or identity verification workflow experience

Experience onboarding businesses or publishers to digital platforms

Cross-functional project coordination experience

Familiarity with Reddit platform products