Project Manager - Transformation

WHSmith North America has an exciting opportunity for a Project Manager to join our team in Las Vegas, NV!

The Project Manager, Business Transformation plays a vital role in leading and supporting enterprise-wide initiatives that improve how the business operates. This role manages projects that span multiple functions — including Operations, Buying, Planning, IT, and Supply Chain, as well as other business areas as needed — driving alignment, keeping work on track, and ensuring initiatives deliver measurable results.

What You’ll DO

• Cross-Functional Project Leadership: Lead and coordinate projects spanning Operations, Buying, Planning, IT, Supply Chain, and other business functions, ensuring initiatives stay aligned to scope, timeline, and goals.
• Business Process Improvement: Assist in implementing process improvements and governance practices that increase efficiency, consistency, and quality across core business functions.
• Stakeholder Coordination: Partner with business, operations, and technical teams to align on scope, priorities, and deliverables, and to resolve cross-functional roadblocks.
• Project & Milestone Management: Maintain project timelines, task assignments, and key deliverables. Track dependencies and coordinate efforts across cross-functional teams and external partners.
• Testing & Quality Assurance: Organize and facilitate user acceptance testing and validation activities for new processes, tools, or systems. Coordinate issue triage and resolution with IT.
• Communication & Change Management: Drive regular status updates, communication plans, and training materials to support organizational readiness and adoption across stores, warehouses, and HQ teams.
• Executive Reporting & Presentations: Prepare and deliver clear, concise updates and presentations to senior executives and leadership, translating cross-functional project work into actionable insights and recommendations.
• Technology & Tools: Support the deployment and enhancement of business systems and tools in partnership with IT.

Compensation: $85,000 – $95,000

MORE REASONS TO JOIN THE WHSMITH NORTH AMERICA TEAM

• Excellent Medical, Dental & Vision Insurance, Life Insurance, Short & Long-Term Disability Insurance
• Competitive Compensation
• Exceptional Time-Off Benefits including FTO and Holidays
• Growth opportunities and opportunities for career development
• 401k with company match
• Employee Assistance Program
• Commuter Benefits
• Incredible Employee Discounts through our Discount Marketplace!

About WHSmith North America

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.

Job Requirements

What You Bring

• Bachelor’s degree in business, Supply Chain, Information Systems, or a related field preferred
• Minimum of 3 years of experience in project management, business operations, or cross-functional program delivery.
• Demonstrated ability to manage projects across multiple business functions, such as Operations, Buying, Planning, IT, and Supply Chain.
• Strong executive presence, with experience preparing materials for and presenting to senior leadership.
• Strong project coordination, communication, and stakeholder management skills.
• Proficiency in project management tools (e.g., MS Project, Jira, Smartsheet).
• Project Management Professional (PMP) certification is not required but is preferred.

Additional Requirements

• Frequent sitting
• Limited standing, walking, climbing, crouching, bending, pushing, or pulling
• Limited travel or overnight
• Occasional travel or overnight
• Frequent travel or overnight; including international
• Normal or corrected vision and hearing
• Can distinguish varying or specific colors, patterns, or materials
• Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
• Typically, indoors
• Typically, at a consistent temperature
• Lift 0-25 lbs.
• Use of fine motor hand functions