Project Manager/Event Planner

As part of our application process, all applicants are required to fill out a short survey:

https://go.apply.ci/p/VATk4slPwopbVuF

About MGME

MGME (McVeigh Global Meetings and Events) is a powerhouse in the global events industry, delivering innovative, high-impact experiences that engage, inspire, and drive business results. Our team of strategists, creatives, producers, and logistics experts collaborates to design and execute exceptional meetings and events worldwide. We believe that behind every unforgettable experience is a seamless collaboration of ideas, strategy, and storytelling, backed by a team with deep expertise within the M.I.C.E. industry.

We need the best people to fuel this growth and help to bring our company to the next level. This is a great opportunity for the right person. We have an environment that fosters teamwork, collaboration, and lots of fun.

Position Summary

The Project Manager (PM) will be responsible for supporting clients on events of all sizes and capacities, by executing contracts and program features. Key internal stakeholders could include COO, EVP(s), Director of Operations, Business Development, AM(s) and SPM(s) depending on the project. Project management skills and the ability to manage multiple clients and projects simultaneously are necessary for success in this position.

• Work Closely with AM(s) & SPM(s) on all functions leading up to multiple projects
• Work Closely with COO and Director of Operations for efficiency of process, templates and current SOP
• Work Closely with EVP(s), Business Development, and AM(s) for Account Specific Needs

Key Accountabilities:

Client Satisfaction

• Prime contact with meeting/event stakeholder and ensuring all clients’ needs and expectations are met.
• Develop and maintain client relationships by delivering the highest level of customer service
• Proactively respond to requests and inquiries from attendees and clients in a timely manner
• Participate with vendor and client visits as needed
• Fosters a culture of innovation by supporting and encouraging new ideas and approaches that drive company sales growth, whether through strengthening account relationships or leveraging the MGME referral program.

Account Team Management

• Identifies operational challenges associated with his/her group and determines how to best work with colleagues and customers to solve these challenges and/or develop alternative solutions.
• Actively participates in regular team meetings to review activity, sourcing, staffing and program status
• Maintains collaborative and positive working relationships with all peers
• Work with the team to respond to proposals, reporting requests and special projects

Responsibilities:

Project Management

• Responsible for all aspects of Program Management; project timeline, collaborating with internal departmental to meet deadlines, planning process, including, but not limited to hotel (meeting space, food and beverage, AV, etc.), air department/supplier, transportation, team building/special event activities, attendee management and communications, shipping materials, invoicing and budget management.
• Work closely with client’s dedicated partners (if applicable) to fulfill their needs; as well as communicate program needs with all vendors (ie. Hotel, AV, DMC, etc)
• Ensures billing accuracy (always) and conducts bill reviews with the clients prior to processing the final bill (when required).
• Uses his/her judgment to integrate current trends in event management and event design, where applicable.
• Participates in customer site inspections and assists with the sales process, as necessary.
• Assist with the design and development of registration websites, when applicable
• Oversight and/organize attendee management & communications
• Organize & manage attendee giveaways
• Oversight of all print materials (signage/handouts/welcome) – design by creative services. Draft by project coordinator when assigned when applicable
• Support the vendor RFP process, contract negotiation and management partnership
• Attend industry events to increase the company’s visibility and grow relationships with various vendors

Processes & Procedures

• Adheres to all standards, policies, and procedures.
• Ensure operational procedures and processes are met according to the agreed timeline and requests
• Ensure that meeting/events progress seamlessly by following established procedures, collaborating with colleagues and ensuring accuracy.

Education and Experience:

• 4 Year Bachelor’s degree
• 5+ Years Meeting and Event Logistics Planning and Management or similar project management role
• Certified Meeting Professional (CMP) or Certification in Meeting Manager (CMM) Preferred
• Strong understanding of meeting technologies (Cvent, Mobile Apps)

Behaviors:

• Process driven, achieve project goals effectively and efficiency with accountability
• Driven and self-motivated professional with a laser sharp attention to detail
• Active team leadership and collaboration across departments and organizational levels
• Incredible anticipation and problem-solving qualities
• Must have a passionate curiosity and inquisitive nature
• Ensure positive customer experience at every step of the customer journey
• Good listener and maintains accountability for their team and deliverables
• Natural relationship builder with unparalleled integrity, work ethic, reliability, and maturity

Skills:

• Business driving strengths including strong analytical, organization and planning abilities, and solution-oriented decision-making
• Dedicated and focused with the ability to prioritize and complete multiple competing tasks
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Event budget management skills both pre-event and financial reconciliation
• Supplier relationship management, contracting and negotiations
• Excellent communication skills both written and verbal
• Proficient in Microsoft Office Suite (PowerPoint and Excel)
• Strong understanding of meeting technologies (Cvent, Mobile Apps)

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is regularly performed in a combination of remote and on-site event settings, routinely utilizing standard office equipment. Must be able to stand for prolonged periods of time, walk significant distances, and carry up to 30 pounds in order to perform the essential functions of the role. While performing the duties of this job, the employee sits, stands, uses hands, arms and fingers to perform routine tasks such as computer use, telephoning, copying, filing, etc. Normal vision and hearing and the ability to communicate effectively with others on the telephone, in person, and via written communication (including electronic communication) is needed. This is not an exhaustive list of responsibilities, skills, duties, requirements, or working conditions associated with this job. While this list is intended to be an accurate reflection of the position, the company reserves the right to revise the functions and duties of the job or to increase or decrease the scope of responsibilities when circumstances dictate, as determined by the owners.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years of CVENT experience do you have?

Education:

• Bachelor's (Preferred)

Experience:

• Events management: 5 years (Required)

Willingness to travel:

• 25% (Required)

Work Location: Remote