Project Manager(Technical)

Experience Requirements:

• 12+ years of overall IT experience.
• At least 8+ years of experience in Banking and Financial Services, with exposure to Core Banking, Card Services, Treasury, Digital Payments, and Financial Solutions.
• Experience in product development, implementation, and operationalization for FinTech clients.
• Experience in transformation initiatives, including QA to QE, test automation frameworks, test automation lifecycle, and related tools.
• Strong communication and interpersonal skills to manage diverse teams.

Principal Accountabilities

1. Delivery and Senior Leadership 20%

• Represent the Delivery organization and manage client escalations.
• Work with Program and Project Managers to ensure client expectations are met.
• Lead steering committee meetings, secure client approvals for major milestones, and prepare presentation materials.
• Convert organizational goals into actionable program roadmaps.
• Manage risks impacting projects, budgets, and regulatory compliance.
• Oversee program budgets and track expenditure against forecasts.
• Demonstrate financial and operational benefits through measurable outcomes and client deliverables.

2. Program Management 60%

• Develop and execute program strategies aligned with business objectives.
• Conduct market analysis, competitor research, and stakeholder engagement.
• Lead cross-functional teams, including Program Managers, Project Managers, and Technical Leads.
• Oversee the complete program lifecycle, including scope, schedules, budgets, quality, and delivery.
• Communicate program progress, risks, and issues to stakeholders.
• Build and maintain relationships with executives, clients, and partners.
• Identify, assess, and mitigate program risks and develop contingency plans.
• Drive process improvements and ensure compliance with organizational policies and procedures.

3. Operational Management – 20%

• Manage resource planning, allocation, hiring, onboarding, and offboarding.
• Resolve conflicts and manage change while maintaining client relationships.
• Ensure regulatory compliance, audit readiness, and contractual adherence.
• Drive cost control, automation, and operational efficiency.
• Monitor SLAs, KPIs, and delivery performance.

Key Expectations – Roles and Responsibilities

• Plan, organize, and manage diverse project teams using Agile and Hybrid methodologies.
• Track project status, progress, KPIs, and milestones.
• Monitor program status and follow up with respective leads.
• Coordinate across teams to establish plans, goals, and procedures.
• Create project charters and project plans.
• Manage resources and support delivery reporting.
• Analyze risks, issues, actions, and dependencies.
• Maintain transparency and ensure high-quality project outcomes.
• Understand customer accounts and identify business opportunities.
• Coordinate client communications and leadership meetings.
• Facilitate collaboration and informed decision-making.
• Participate in budgeting and financial planning.
• Develop and maintain delivery forecasts and pipelines.
• Track delivery metrics and stakeholder meetings.
• Manage customer expectations and project governance.
• Oversee Statements of Work (SOWs), requirements, and RFP responses.
• Ensure adherence to Mphasis and client project management practices.
• Communicate deadlines, risks, issues, and changes transparently.
• Coordinate with Operations and HR to ensure timely resource ramp-up.
• Manage SLAs, KPIs, deliverables, milestones, and stakeholder relationships.
• Establish PMO structures to monitor and govern client deliverables.
• Manage risks, reporting, and delivery metrics.

Knowledge and Skill Requirements

Experience and Domain Knowledge

• 12+ years of overall IT experience, preferably in Banking and Financial Services.
• Experience in Core Banking, Cards, Treasury, and Payments.
• Transformation experience involving QA to QE and test automation.
• If interested pls share your - [email protected]

Exp -

Current CTC

Expected CTC

Notice -

Location -

Open to work from Office -

Ready to relocate to Pune -

Thanks

Shweta Pandey