Project Manger (ICT)

Key Responsibilities

The following responsibilities apply to both roles, with scope adjusted to the respective workstream.

Programme & Project Management:
Plan, manage, and monitor project activities, timelines, and budgets to ensure timely and quality delivery of milestones across assigned workstreams.

Stakeholder Coordination:
Collaborate closely with internal teams, appointed vendors, and GovTech counterparts to align on requirements, resolve issues, and drive project outcomes.

Risk & Issue Management:
Proactively identify, assess, and escalate risks and issues, and implement mitigation measures to keep projects on track.

Governance & Reporting:
Prepare and present regular project status updates, reports, and documentation for management and stakeholder review.

Change Management:
Manage change requests and assess their impact on scope, cost, and timeline, ensuring proper documentation and approvals.

Quality Assurance:
Review deliverables to ensure they meet defined acceptance criteria and are aligned to programme objectives.

BAU Project Support:
Manage ongoing BAU project activities, maintaining operational continuity while supporting the records migration programme.

Requirements & Qualifications

A. Educational Qualification & Experience

Education:
Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.

Experience:
Minimum 7 years of relevant project management experience in complex, multi-stakeholder programmes.

B. Technical & Professional Competencies

Essential

Proven experience managing ICT or digital projects in a structured project management capacity.

Drives teams and stakeholders toward a common goal without necessarily having direct authority; manages competing priorities and resolves disagreements constructively.

Analyses situations quickly, identifies root causes, and makes sound decisions under pressure; strong analytical and organisational capabilities with a structured approach to problem-solving.

Anticipates problems before they arise and acts decisively to mitigate them.

Stays effective in ambiguous, fast-changing environments, adjusts plans when needed, and consistently delivers on commitments across multiple workstreams.

Builds trust, manages expectations, and keeps all parties aligned throughout the project lifecycle.

Excellent written and verbal communication skills to engage effectively with all stakeholder levels and external parties.

Preferred (Advantageous)

Familiarity with government ICT governance and procurement frameworks, with an understanding of public sector statutory requirements.

Familiarity with government records management practices or WOG digital platforms.

Experience with BPO programme management systems and outsourcing operations.

Familiarity with AI tools and how to apply them to improve team productivity and automate routine tasks; practises responsible AI principles including data privacy, fairness, and transparency.

Proficient in Microsoft Power Platform (e.g. Power BI), SharePoint Online, or workflow management software (e.g. JIRA / JIRA Service Management).

Able to interpret data and translate insights into clear decisions and narratives.

Comfortable with agile methodologies and managing iterative development projects.

Carries a product mindset: focuses on user outcomes over task completion, takes end-to-end ownership, and connects project work to business goals.

Neutron Pte. Ltd. is a software consultancy firm at the forefront of digital transformation. Our strength lies in user-centric product design and data-driven analysis, harmonized with a commitment to cybersecurity. Leveraging innovative technologies, we offer customized solutions that propel growth and efficiency. Neutron Pte. Ltd. - your trusted partner in navigating the digital landscape.