Project Operations Assistant

Job Summary

APEX RESTORATION DKI is hiring a Project Operations Assistant to support daily restoration project coordination, administrative activities, scheduling, documentation, and communication. This role assists project managers and field teams with organizing project information, coordinating service activities, tracking progress, and helping ensure restoration projects are completed efficiently.

Common Job Roles

• Project Operations Assistant
• Restoration Project Assistant
• Project Coordinator Assistant
• Restoration Operations Associate
• Project Support Specialist

Key Responsibilities

• Support daily operations for restoration and property recovery projects
• Assist project managers with scheduling, coordination, and administrative tasks
• Coordinate communication between customers, field technicians, vendors, and project teams
• Maintain accurate project records, work orders, estimates, and documentation
• Track project schedules, milestones, materials, and service activities
• Assist with preparing project reports, invoices, forms, and other documentation
• Schedule inspections, appointments, repairs, and field service activities
• Monitor project updates and communicate changes to appropriate team members
• Assist with ordering, tracking, and coordinating project materials and supplies
• Respond to customer inquiries and provide routine project status updates
• Maintain organized electronic and physical project files
• Identify scheduling, documentation, or operational issues and escalate them to supervisors
• Follow company safety, privacy, customer service, and operational procedures
• Perform additional project coordination and administrative duties assigned by management

Requirements

• Previous project coordination, restoration, construction, property management, customer service, or administrative experience is an asset but not required
• Strong organizational and communication skills
• Excellent attention to detail and recordkeeping abilities
• Basic computer, email, spreadsheet, and data-entry proficiency
• Ability to manage multiple projects, tasks, and deadlines
• Strong problem-solving and follow-up skills
• Reliable, professional, and team-oriented

Preferred Skills

• Experience supporting restoration, construction, or property recovery projects
• Familiarity with project management or work-order systems
• Strong scheduling and coordination abilities
• Knowledge of restoration project documentation and service processes
• Good customer service and conflict-resolution skills
• Strong time management and multitasking abilities
• Ability to work effectively with field and office teams

About the Company

APEX RESTORATION DKI operates in the restoration and property recovery industry, supporting projects involving property damage, repairs, cleanup, and related recovery services. The company emphasizes responsive customer service, organized project coordination, reliable field operations, safety, and efficient project completion.

Pay: $20.00 - $25.00 per hour

Expected hours: 35.0 per week

Work Location: In person