Project Operations Coordinator

Job Title : Project Operations Coordinator

Experience : 1 to 2 Years

Location : Hyderabad

Shift Timings : 2 :00 to 11: 00 PM

About Palni :

Palni is a growing technology and business solutions company committed to delivering innovative services across IT, talent acquisition, workforce solutions, and business operations. At Palni, we foster a collaborative work culture that encourages learning, innovation, and professional growth. We provide young professionals with opportunities to gain hands-on experience, work alongside industry experts, and build successful careers in a dynamic environment.

About the Role:

We are looking for a detail-oriented and proactive candidate to support project coordination, account operations, reporting, and follow-ups. The role will work with account owners, delivery teams, and internal stakeholders to maintain trackers, update reports, and ensure timely coordination of assigned tasks.

This is an entry-level operations support role focused on coordination, documentation, and reporting. It does not carry individual sales targets.

Key Responsibilities

• Support account owners with customer coordination, account updates, and follow-ups.
• Coordinate with internal teams to track assigned tasks, action items, and open dependencies.
• Schedule meetings, prepare MOMs, and follow up for updates from stakeholders.
• Maintain trackers, reports, dashboards, and project documentation.
• Support basic project coordination, reporting, and operational discipline.

Required Skills

• 1 to 2 years of experience or internship exposure in operations, coordination, PMO, sales support, or customer support.
• Good verbal and written communication skills.
• Basic understanding of follow-ups, trackers, reports, and documentation.
• Working knowledge of MS Excel, PowerPoint, Word, and collaboration tools.
• Ability to learn quickly, stay organized, and complete assigned tasks on time.

Preferred Skills

• Exposure to CRM, project management tools, dashboards, or reporting is an added advantage.
• Interest in customer coordination, account support, and project operations.

Key Traits

Strong Communicator

Proactive Learner
Good Follow-up Skills
Organized & Detail-Oriented
Team Player
Basic Problem Solver

Role Mix

50% Project Coordination | 30% Reporting & Documentation | 20% Account Operations Support