Project Operations Lead (Remote)

Company Overview

BEAM Automation is a Melbourne-based CRM, sales, marketing and AI automation agency founded and led by Craig Edwards. The company designs, builds and manages intelligent systems that help established businesses attract customers, strengthen retention, reduce manual work and create more predictable revenue. Its solutions include CRM implementations, automated customer journeys, AI sales agents, marketing funnels and the C.O.R.E. Customer On Repeat Engine.

About the Role

As Project Operations Lead, you will be the operational backbone behind BEAM Automation's client projects and day-to-day delivery.

Reporting directly to Managing Director Craig Edwards, you will own project tracking, meeting documentation, action management, client updates and operational follow-through. You will anticipate what needs attention, keep information accurate and ensure Craig can focus on strategy, client relationships and solution delivery rather than administration and chasing.

This role suits someone who thrives in a fast-moving founder-led business, takes accountability for keeping work organised and does not wait to be reminded about the next action.

This role is being recruited by Clarke Point(www.clarkepoint.com), a premier Singapore-based agency dedicated to delivering global recruitment and staffing solutions, and is for a long-term, full-time Independent Contractor.

What You’ll Be Doing

• Own project tracking, task visibility and status accuracy across ClickUp

• Translate meetings into clear notes, decisions, owners and deadlines

• Maintain project plans, Gantt charts, milestones and delivery dependencies

• Monitor active work and identify risks, blockers and overdue actions early

• Coordinate client meetings, project reviews and Craig's delivery calendar

• Prepare professional fortnightly progress updates and client reports

• Follow up clients and team members for information, approvals and files

• Maintain Craig's priorities, commitments and approaching deadlines

• Review client-facing content and project data for accuracy and quality

• Keep CRM, payment, subscription and project records current and complete

What We’re Looking For

Essential

• Experience working as an Independent Contractor for an Australian, American, British or similar international clients
• At least 3 years' experience in project coordination, operations coordination, executive support or a related role
• Demonstrated ability to coordinate multiple concurrent client projects and deadlines
• Strong working knowledge of ClickUp or a comparable project management platform
• Excellent written and spoken English with confident client-facing communication
• High attention to detail across documentation, data, spelling and grammar
• Strong planning, prioritisation and follow-through skills
• Reliable responsiveness during Melbourne business hours
• Ability to work quickly while maintaining accuracy and professional judgement
• Commitment to keeping all company and client information within approved systems

Nice to have

• Experience supporting a founder, Managing Director or agency principal
• Experience in a CRM, automation, digital marketing or technology business
• Familiarity with HubSpot, GoHighLevel, Zoho or similar CRM platforms
• Experience creating Gantt charts and project status reports
• Familiarity with Fireflies AI or another meeting intelligence platform
• Experience managing client subscriptions, renewals or payment records
• Basic marketing, social media or content-writing experience
• Basic image or video editing capability
• Experience improving workflows, templates or standard operating procedures
• Familiarity with Mac-based working environments
• Ability to work quickly while maintaining accuracy and professional judgement
• Commitment to keeping all company and client information within approved systems

Remote Work Setup Requirements

To ensure a smooth and professional remote working experience, candidates must have the following:

• A reliable computer or laptop
• Stable internet connection
• Quiet, dedicated home workspace suitable for remote work

Ideal Personality Attributes for Success

• Proactive Ownership: Identifies what needs to happen next and drives it forward without waiting for repeated instructions.
• Operational discipline: Keeps tasks, deadlines, notes and project information accurate even when priorities change quickly.
• Calm urgency: Responds quickly and professionally without allowing pressure to reduce the quality of the work.
• Client awareness: Communicates clearly and courteously while considering how every interaction affects client confidence.
• Detail vigilance: Notices missing information, inconsistencies and quality issues before they create delays or errors.

Compensation Package

• ₱60,000 to ₱80,000 per month (depending on experience)
• Long-term, full-time Independent Contractor role
• Philippines public holidays
• 12 days vacation leave per year
• 6 days sick leave per year
• ₱2,500 monthly health insurance allowance
• Fully remote, Monday to Friday, aligned with Australian business hours (with flexibility)

BEAM Automation is based in Melbourne, Australia, thus the work hours will follow Melbourne time (GMT +10) with some flexibility.

Pre-engagement Requirements

• Character References
• NBI Clearance (Most Recent)
• Bachelor’s Degree Diploma
• Two Valid Government-issued IDs
• Photo of Your Work Environment
• Hardware Specifications

How to Apply

For your application to be considered, please submit the following:

• Your resume.
• A cover letter (maximum of one page) explaining why you are suitable for this role. Include an overview of how your experience aligns with what we are looking for, as well as your experience working as a full-time independent contractor or in a remote role for international companies. At the top of the cover letter, address it to "ATTENTION: CLARKE" in capital letters.
• Please submit your application only through this JobStreet advertisement. To ensure a fair recruitment process, candidates who contact the client company or Clarke Point directly regarding this role will have their application disqualified.