Project or Programme Coordinator (Fresh Graduate)

Short Summary Role:

This role supports the planning, coordination, and delivery of strategic partnership projects that help MSMEs, creators, and local businesses grow on eCommerce platform. The role works closely with Partnership Managers and cross-functional teams to turn partnership ideas into structured project plans, track execution, manage timelines, follow up on owners, and ensure each initiative is delivered on time with clear outcomes. This is a junior project management role suited for fresh graduates or candidates with 1–2 years of experience in operations, events, programme coordination, or project support. The ideal candidate is organised, practical, and comfortable managing many moving parts — timelines, trackers, stakeholders, budgets, simple reporting, and ad-hoc project needs such as light video editing, survey setup, and event materials.

Key Responsibilities:

• Support the Partnership Management team in translating partnership initiatives into clear project plans, timelines, milestones, task lists, and working trackers.
• Break down each project into actionable workstreams such as partner alignment, seller recruitment, training content, event logistics, communications, reporting, and post-project follow-up.
• Maintain project timelines with owners, due dates, dependencies, and risk status, and flag delays early before they affect delivery.
• Prepare project kick-off notes, run-sheets, checklists, and working documents so internal teams and partners understand what needs to happen and by when.
• Coordinate day-to-day execution for partnership projects such as seller workshops, district roadshows, grant / incubation programmes, community activations, and co-branded partner initiatives.
• Follow up with internal and external owners to keep tasks moving, including venue confirmation, seller invitations, partner approvals, speaker readiness, materials preparation, and vendor coordination.
• Track meeting action items with clear ownership and due dates, and send structured follow-ups after discussions.
• Maintain organised project documentation, including partner briefs, project plans, MoUs / SOWs, approval records, attendance lists, event assets, photos, and final reports.
• Track project-level KPIs such as sellers invited, sellers registered, attendance, completion rate, sellers onboarded, content produced, partner deliverables, and other agreed success metrics.
• Provide hands-on support for workshops, launches, roadshows, symposiums, expos, and partner-led activities, from preparation to on-site coordination and post-event closure.

Job Requirements:

• Diploma or Bachelor's degree in Business, Marketing, Communications, Economics, Public Administration, Project Management, or any related field.
• Fresh graduates are welcome; 1–2 years of experience in project coordination, operations, events, admin, internships, or programme support is a plus.
• Strong organisation and follow-through, with the ability to manage multiple tasks, deadlines, owners, and project details at the same time.
• Good common sense and practical judgment — able to spot gaps, ask the right questions, and flag risks before they become bigger issues.
• Comfortable with simple math: target vs. actual, budget vs. actual, cost, percentage, success rate, completion rate, and basic averages.
• Solid working knowledge of LarkSheet / Excel / Google Sheets, including SUM, IF, VLOOKUP / XLOOKUP, basic filters, and simple pivot tables.
• Clear written and spoken communication in English and Bahasa Malaysia.
• Willing to travel occasionally for roadshows and on-ground events across Malaysia.