Project Sales Manager

Company: LAKDI.com Furniture & Interiors Co.

Location: New Delhi, Delhi, India (PAN-India operations)

Job Title: CRM & Sales Manager (Interior Design Background)

Seniority Level: Mid-High level

Employment Type: Full-time

Industry: Furniture & Home Furnishings Manufacturing

Role Overview

Lakdi.com is hiring a CRM & Sales Manager with a strong background in interior design and sales. This role blends CRM management with client engagement and project coordination - ideal if you want to manage CRM workflows for interior and furniture sales, coordinate with design teams, and drive conversions.

Key Responsibilities

CRM & Lead Management

Manage CRM tools daily (lead updates, allocations, follow-ups).

Track lead progress and ensure consistent engagement.

Maintain detailed records of client data and communication.

Sales & Client Interaction

Understand client requirements (design, budget, preferences).

Prepare proposals, quotations, and guide clients through the sales process.

Negotiate and close deals across interior and furniture projects.

Interior Design Coordination

Work with in-house design teams (layout interpretation, renders).

Communicate design intent clearly to clients and internal teams.

Project & Operations Coordination

Oversee project progress from lead to delivery.

Coordinate with production, logistics, and site teams.

Provide regular updates to clients and resolve escalations.

Customer Service & Retention

Address post-sales issues and promote repeat business.

Conduct feedback calls after project completion.

Skills & Qualifications Required

Strong communication and relationship building

Experience with CRM tools (e.g., Zoho, HubSpot, LeadSquared)

Background in interior design or furniture sales

Ability to read and interpret layouts/drawings

Good negotiation skills

5 to 10 - years relevant experience preferred

Degree/diploma in Interior Design/Architecture advantageous

Role Expectations

Hit monthly revenue targets.

Increase lead conversion via CRM.

Produce reporting on sales and pipeline progress.

Work closely with design, production & logistics teams.

What Lakdi.com Offers

Competitive salary + performance incentives

Work with a fast-growing PAN India interior & furniture brand

Professional growth opportunities

Collaborative environment across design and manufacturing teams