Project Scheduler

{{ account.name }}  Project Scheduler   Do you love helping people through difficult situations? Then, don’t miss your chance to join our Franchise as a new Project Scheduler. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”! We’re seeking someone who is great on the phone, who has excellent customer service skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow. Primary Responsibilities

• Receive and dispatch lead calls and job referrals
• Perform detailed and accurate data entry, including analyzing dispatch reports
• Coordinate crew and job scheduling
• Receive general phone calls and greet visitors
• Perform general administration duties
• Assist other departments, as needed

Position Requirements

• 2+ year(s) of administrative or office-related experience
• Customer service experience, quality assurance, and scheduling a plus
• Experience in service industry environment a plus
• Excellent organizational skills and strong attention to detail
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to learn new software, including Xactimate® and proprietary software
• Minimum of HSD/GED preferred
• Ability to successfully complete a background check subject to applicable law

Hours

• 40 hours/week, flexible to work overtime when required
• Vary between 7 a.m. and 7 p.m.

  Pay Rate Competitive pay based on experience.                                                                                                                                                                                                                                                         {{ account.name }} is an EOE M/F/D/V employer Each SERVPRO® Franchise is Independently Owned and Operated