Project Senior Consultant Functional Transformation

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work You'll Do As a Project Delivery Senior Consultant on the project, you will:

• Lead stakeholder discovery sessions and translate business needs into clear requirements, user stories, process flows, and solution designs.
• Configure Salesforce capabilities, including objects, automation, security, reports, dashboards, and user experiences.
• Partner with architects and technical teams on integrations, data migration, custom development, and scalable solution design.
• Support Agile delivery through backlog refinement, testing, deployment, release management, and issue resolution.
• Drive user adoption through training, documentation, process improvement, and stakeholder communication.

The successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life.

The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.

Qualifications Required :

• Bachelor's degree
• 4+ years of Salesforce consulting, implementation, or administration experience.
• Experience serving as a liaison between business stakeholders and technical delivery teams.
• Strong knowledge of Salesforce configuration and declarative automation.
• Experience with requirements management, process mapping, user stories, and acceptance criteria.
• Understanding of Salesforce data model, security model, integrations, and deployment practices.
• Experience with Agile delivery methodologies and tools such as Jira or Azure DevOps.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Ability to travel 10 - 50%, on average, based on the work you do and the clients and industries/sectors you serve