Project, Servicing and Maintenance Manager

Project, Servicing and Maintenance Manager

The Project, Servicing and Maintenance Manager is responsible for leading the execution of projects and managing servicing and maintenance operations to ensure successful project delivery, equipment reliability, and customer satisfaction. The role oversees project implementation, preventive maintenance programs, service operations, and customer relationships while ensuring compliance with TECO policies, contractual requirements, quality standards, HSE requirements, financial targets, and schedule commitments.

The incumbent will also promote TECO's servicing and maintenance solutions to customers using TECO products and other electrical equipment, helping them maximize equipment performance, reliability, and operational efficiency.

This position requires strong technical expertise, leadership, commercial acumen, and strategic thinking to support business growth and operational excellence.

1. Leadership and Team Management

• Lead and manage the Project, Servicing and Maintenance team by setting objectives, allocating resources, assigning responsibilities, and monitoring performance.
• Coach, motivate, and develop team members to achieve operational and business goals.
• Coordinate internal and external resources to ensure the successful completion of projects and maintenance activities.

2. Project and Maintenance Planning

• Lead the planning and execution of projects and servicing activities, ensuring alignment with contractual, technical, financial, and operational requirements.
• Design, develop, and implement Preventive Maintenance Programs for customers with support from regional technical teams.
• Define scope, schedules, budgets, resource requirements, and risk management plans for project and maintenance activities.

3. Execution, Monitoring and Control

• Ensure projects, servicing, and maintenance activities are executed in accordance with TECO policies, industry best practices, and customer requirements.
• Monitor progress, resource utilization, costs, expenses, invoicing, profitability, and cash flow.
• Identify, assess, and manage risks while driving continuous improvement and operational efficiency.
• Capture and share lessons learned and ensure proper completion and close-out of projects and service activities.

4. Contract and Procurement Management

• Manage contracts, variations, claims, and contractual obligations in accordance with company policies and customer agreements.
• Coordinate with Supply Chain Management and suppliers to procure services, materials, spare parts, and equipment required for projects and maintenance activities.
• Support supplier negotiations and manage project or service-related changes.

5. Business Development and Customer Management

• Promote and expand TECO's servicing and maintenance business among existing and potential customers.
• Identify opportunities for maintenance contracts, service upgrades, and long-term service agreements.
• Serve as the primary customer contact and escalation point for project, servicing, and maintenance matters.
• Build and maintain strong relationships with customers, suppliers, subcontractors, and internal stakeholders.

6. Health, Safety and Environment (HSE)

• Ensure all project, servicing, and maintenance activities comply with company health, safety, and environmental policies and applicable regulations.
• Promote a strong safety culture and proactively manage workplace risks to achieve safe and environmentally responsible operations.

Key Requirements

• Bachelor's degree in engineering or a related discipline.
• Minimum 5-8 years of experience in project management, servicing, maintenance, or industrial operations.
• Strong technical knowledge of electrical equipment and preventive maintenance practices.
• Proven leadership and people management experience.
• Good understanding of project execution, contract administration, budgeting, and cost control.
• Strong communication, stakeholder management, negotiation, and problem-solving skills.
• Knowledge of HSE requirements and industry best practices.