Project Support Coordinator

Project Coordinator

Location -Boston, MA 02110 (3 days weekly)

Duration – Minimum 1 year

Required Skills

• Minimum of 2+ years of professional experience in project coordination, PMO, quality assurance, or related role.
• Associate’s degree required.
• Strong typing skills required.
• Demonstrated experience documenting meeting notes, action items, decisions, risks, issues, and dependencies.
• Exceptional attention to detail and commitment to accurate, thorough, and timely documentation.
• Strong critical-thinking skills to identify gaps, inconsistencies, unclear ownership, and incomplete information.
• Proficiency with Microsoft Office, Teams, SharePoint, or comparable project collaboration tools.
• Strong written and verbal communication skills, including the ability to follow up effectively with stakeholders.
• Resume must indicate that the candidate is located local to Boston, MA and willing to be in office 3 days every week (Tuesday, Wednesday, Thursday).
• Approaches work with professionalism, accountability, adaptability, and a solutions-oriented mindset
• Builds constructive working relationships, communicates respectfully, and contributes to a supportive and productive team environment.

Preferred Skills

• Experience supporting technology implementations.
• Familiarity with Agile or Hybrid-Agile delivery methodology.
• Knowledge of Jira workflows, issue types, fields, statuses, priorities, and dashboards.
• Familiarity with PMO governance, document control, quality standards, and project reporting.
• Experience working with multiple workstreams, stakeholder groups, or geographically distributed teams.
• Experience conducting quality checks of project documentation, including test cases, defects, requirements, and assignments.
• Experience with Jira and Confluence.

Responsibilities

• Prepare thorough, accurate, and timely meeting notes that clearly distinguish discussions, decisions, action items, owners, and due dates. Will cover multiple meetings per day with SOP to prepare notes same day.
• Drive meeting notes through necessary review cycles to meet SOP to publish notes within 24 business hours of the meeting.
• Maintain centralized records of meeting notes, decisions, action items, and follow-up commitments.
• Monitor action items and decisions for status, completeness, and closure evidence.
• Perform quality checks of test cases, defects, and other Jira tickets for accuracy, completeness, consistency, and alignment with project standards.
• Identify documentation gaps and drive resolution.
• Coordinate with project team members to resolve quality issues in a timely manner.
• Maintains categorization of the action items with ability to extract subsets.
• Prepares draft emails for project leads to distribute for action item reminders for specific work groups.

Expected Deliverable(s)

• Meeting notes
• Action item tracker
• Decision log
• Documentation quality findings