Project Support Officer

Project Support Officer (Technology Transformation Program)
Queensland Government | Brisbane CBD | Contract Opportunity
Are you an experienced Project Support Officer or Project Officer with strong governance, reporting and stakeholder management skills, coupled with experience supporting recruitment, workforce mobilisation, or people-focused project activities?

We are seeking a highly organised and proactive professional to support the delivery of a significant technology transformation program within Queensland Government. Working closely with program leadership, you will play a key role in project governance, reporting, workforce coordination, budgeting and forecasting activities while supporting the recruitment and mobilisation of resources required for successful program delivery.

While the initial contract term is shorter in duration, the broader program is funded through to February 2028, providing the opportunity to contribute to a long-term, high-profile transformation initiative.

The Opportunity Joining a collaborative and high-performing team, you will support the delivery of a large-scale technology implementation program designed to improve organisational capability, operational efficiency and service delivery outcomes.

This role will suit an experienced Project Support Officer who enjoys working across both traditional project coordination activities and workforce-focused responsibilities, including recruitment support, stakeholder engagement and resource planning.

Key Responsibilities Project Coordination & Governance

• Support the Program Manager and Project Managers with project planning, scheduling, reporting and delivery activities.
• Coordinate governance processes including status reporting, action registers, RAID logs and project documentation.
• Prepare reports, presentations, briefing materials and governance papers
• Ensure documentation is maintained in accordance with project and organisational standards.

Workforce & Recruitment Coordination

• Coordinate end-to-end recruitment and onboarding activities supporting program resource requirements.
• Liaise with hiring managers, HR teams, recruitment providers and project stakeholders.
• Track recruitment progress, workforce forecasts and resource allocation across the program.
• Support contractor onboarding, workforce mobilisation and resource planning activities.
• Maintain workforce reporting and provide updates to program leadership.

Financial Reporting & Forecasting

• Assist with project budget tracking, forecasting and expenditure reporting.

Stakeholder Engagement & Communication

• Build and maintain strong working relationships across project, business and HR stakeholder groups.
• Coordinate project communications and reporting activities.
• Support senior leaders with stakeholder updates, reporting packs and governance submissions.
• Assist in managing dependencies across project streams and business units.

About You To be successful in this role, you will demonstrate:

• Experience as a Project Support Officer, Project Officer or Project Coordinator within technology, transformation, business change or large-scale program environments.
• Experience supporting recruitment, workforce planning, resource mobilisation or HR-related project activities.
• Strong project governance, reporting and documentation skills.
• Experience supporting budget monitoring, forecasting and financial reporting.
• Exceptional organisational skills and the ability to manage competing priorities.
• Strong stakeholder engagement and communication skills.
• High attention to detail and a commitment to delivering quality outcomes.
• Intermediate to advanced Microsoft Office skills, particularly Excel, Word, PowerPoint, Teams and SharePoint.
• Ability to work effectively across both business and technical stakeholder groups.

Highly Regarded

• Experience working on enterprise technology implementation, digital transformation or business change programs.
• Queensland Government or broader public sector experience.