Project Support Officer

Are you an experienced Project Support Officer with a passion for delivering successful digital transformation initiatives? We are seeking a highly organised and motivated professional to support a portfolio of complex projects focused on modernising systems, processes, technology and service delivery within a large and diverse healthcare environment.

About the Role As the Project Support Officer, you will provide comprehensive project coordination, administration, reporting and stakeholder support services across a portfolio of digital and business transformation initiatives.
Working alongside project managers, technical specialists, business stakeholders and end users, you will play a key role in ensuring projects are well governed, accurately documented, effectively communicated and delivered in accordance with established project management frameworks.

Key Responsibilities

• Coordinate and deliver high-quality project support, administration and reporting activities.
• Maintain project documentation, registers, logs, schedules, risk registers and quality records.
• Support project governance and ensure compliance with project management methodologies and standards.
• Prepare project reports, briefings, presentations and communications materials.
• Act as a key point of contact for project enquiries and stakeholder coordination.
• Schedule and coordinate meetings, workshops and presentations, including agenda preparation and minute taking.
• Coordinate travel, accommodation and other project logistics as required.
• Support training initiatives, maintain training records and assist with end-user readiness activities.
• Conduct research and analyse data, processes and information to identify issues and support decision-making.
• Build and maintain positive working relationships with project teams, business stakeholders, external vendors and service providers.

About You To be successful in this role, you will bring:
Essential Skills & Experience

• 5+ years' experience in project support, project coordination or project administration roles.
• Demonstrated experience supporting complex ICT, digital transformation or business change projects.
• Strong records management and document control experience.
• Proven ability to prepare high-quality project documentation, reports, communications and presentations.
• Experience coordinating meetings, workshops, stakeholder engagement activities and governance forums.
• Strong analytical skills with the ability to interpret information and identify solutions to project issues.
• Experience using Microsoft Office Suite, particularly Word, Excel, PowerPoint and Outlook.
• Understanding of project management principles, reporting practices and project governance frameworks.
• Ability to prioritise competing demands, work independently and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills, with the ability to engage effectively with stakeholders at all levels.
• A current police check (within 12 months of being issued)