Projects and Sales Co-ordinator

About IDT

At IDT, we make technology work for people. From solving everyday IT challenges to delivering projects and protecting businesses against cyber threats, we help our clients stay connected, productive and secure. Our teams bring together technical expertise and a human approach, because great IT is as much about the people we support as the systems we look after.

We’re not here to simply close tickets. We get to know our clients, take ownership of challenges and find solutions that make a lasting difference. We tackle problems together, share what we learn and look for better ways of doing things. Curiosity matters here, and asking questions is part of getting it right.

As our Projects and Sales Co-ordinator, you’ll help keep project delivery and client services running smoothly- coordinating schedules, preparing quotes, managing renewals and organising purchasing. Your attention to detail and clear communication will help ensure clients receive the right products and services at the right time, with accurate documentation and a seamless experience throughout.

Key responsibilities

Project coordination

• Coordinate Projects and Client Services administration, schedules, budgets, meetings and resources.
• Prepare project plans, reports and client documentation; keep systems and records accurate.
• Serve as a central contact for project- and client-services-related queries.

Quotes and renewals

• Prepare accurate quotes for hardware, software and licensing, following company standards.
• Track and process renewals on time; keep client, quote and contract records up to date.

Purchasing and suppliers

• Source from approved suppliers; confirm pricing, availability and lead times.
• Manage purchase orders, deliveries and purchasing records to meet project timelines.

Client support and improvement

• Communicate clearly with clients and support Account Managers throughout delivery, renewals and procurement.
• Improve administrative workflows, tools and best practices, including suitable automation; stay current with systems and suppliers.

About you

• You are highly organised, proactive and comfortable managing multiple tasks and deadlines.
• You have strong attention to detail and confidence working with numbers, pricing and digital systems.
• You communicate clearly and professionally with clients, colleagues and suppliers.
• You work well across teams and know when to ask for guidance or escalate issues.
• You are interested in technology, keen to learn and open to feedback and better ways of working.

Benefits

• Quarterly team socials, a chance to get together and enjoy time with colleagues outside of work.
• Genuine career development opportunities to build your skills and grow your career.
• Five days of paid sick leave after six months of continuous service.
• Access to an employee assistance programme to support your wellbeing.

Pay: Up to £29,000.00 per year

Benefits:

• Bereavement leave
• Free parking
• On-site parking
• Sick pay

Work Location: In person