Promoter

About Us

UNICEF Malaysia is part of the United Nations Children's Fund, a global organisation dedicated to providing humanitarian aid and developmental assistance to children and mothers in developing countries. Our mission is to ensure that every child has the opportunity to survive, thrive and reach their full potential. We work across various sectors to advance children's rights and wellbeing, and we are committed to creating meaningful impact in communities across Malaysia. Our values of integrity, accountability and inclusion guide everything we do, making UNICEF Malaysia an inspiring place to work for those passionate about making a difference in children's lives.

About the Role

We are seeking a Promoter to join our retail and community engagement team in Johor Bahru on a full-time basis. This is a dynamic and rewarding position that sits at the heart of our mission to raise awareness and support for UNICEF's programmes and initiatives. As a Promoter, you will play a vital role in representing UNICEF Malaysia to the public, promoting our products and campaigns, and building meaningful connections with customers. This role offers an excellent opportunity to contribute to the wellbeing of children whilst developing your skills in retail, customer engagement and brand representation. You will be based in Johor Bahru, Johor, and will be instrumental in driving our retail and promotional activities in this region.

What You'll Be Doing

1. Represent UNICEF Malaysia at retail locations, events and community engagement activities with enthusiasm and professionalism
2. Promote UNICEF products, campaigns and fundraising initiatives to customers and members of the public
3. Engage with customers to explain UNICEF's mission, programmes and the impact of their support on children's lives
4. Conduct product demonstrations and provide detailed information about UNICEF merchandise and services
5. Achieve sales and fundraising targets through effective customer engagement and persuasive communication
6. Maintain an attractive and organised retail display area, ensuring product visibility and cleanliness
7. Process transactions accurately and handle customer enquiries with professionalism and courtesy
8. Collect feedback from customers and report insights to management to support continuous improvement
9. Participate in training sessions to stay updated on UNICEF's programmes, products and promotional strategies
10. Support the development of relationships with local communities to build brand awareness and loyalty

What We're Looking For

1. Previous retail or customer-facing experience is essential, demonstrating your ability to engage effectively with diverse customers
2. Strong communication and interpersonal skills, with the ability to articulate information clearly and persuasively
3. A genuine passion for supporting children's causes and alignment with UNICEF's mission and values
4. Excellent numeracy skills and the ability to handle cash transactions accurately
5. High energy levels and enthusiasm for engaging with the public in retail and event environments
6. Ability to work independently and as part of a team, taking initiative to meet targets and objectives
7. Flexibility to work varied hours, including potential weekend and evening shifts as required
8. Basic computer literacy and familiarity with retail point-of-sale systems is advantageous
9. Reliability, punctuality and a professional appearance
10. Fluency in English and Bahasa Malaysia; additional languages are desirable

What We Offer

Working with UNICEF Malaysia means being part of an organisation that genuinely cares about its employees and the communities we serve. We offer a competitive salary package commensurate with experience and market rates. Beyond financial remuneration, we provide a supportive and inclusive work environment where your contribution is valued and recognised. You will have opportunities to develop your skills in retail, customer engagement and fundraising, with access to ongoing training and professional development. Our team culture emphasises collaboration, integrity and purpose-driven work that makes a real difference. We are committed to promoting work-life balance and supporting the wellbeing of our staff through flexible working arrangements where possible. Additionally, employees enjoy the satisfaction of working for a globally respected organisation dedicated to improving the lives of children worldwide.

Apply Now

If you are passionate about supporting children's causes and ready to make a meaningful impact as a Promoter with UNICEF Malaysia, we encourage you to apply. Please submit your CV, a cover letter outlining your relevant experience and enthusiasm for the role, and any supporting documentation to the recruitment team. We look forward to hearing from you.