Property Admin Supervisor

Job Summary:

The Property Admin supervisor is responsible for overseeing the day-to-day management, maintenance, and administration of all condo properties. This role ensures that all properties are well-maintained, compliant with regulatory requirements, and operate efficiently to maximize occupancy, tenant satisfaction, and asset value. The Property Admin Supervisor coordinates repairs and improvements, manages contracts & records and monitors property-related expenses.

• Develop and implement effective marketing strategies to promote properties and attract buyers or tenants.

• Assist prospective buyers in condo unit/parking slots viewing.

• Handles tenant documentation, billing, rental collections, and lease administration.

• Coordinates with property buyers and government offices to facilitate post-sale requirements, documentation, and turnover procedures.

• Oversee maintenance requests, vendor coordination, and procurement of supplies or services.

• Oversees renovation of units, including scheduling of workers, monitoring project timelines, managing cost estimates, and resolving on-site issues to ensure timely and cost-efficient completion of projects.

• Monitor petty cash, expense reports, and assist in budget preparation and cost control.

• Address tenant and buyer inquiries and ensure timely resolution of concerns.

• Drafting of Memorandum of agreement (MOA) for sale

• Ensure that all property records, contracts, and documents are accurate, complete, and compliant.

• Monitors and tracks all documents (e.g. notarized DOAS, certificate of full payment, title) after the purchase of a property to ensure completion of transfer and registration requirements.

Property Management

• Achieve and maintain optimum occupancy level by effectively marketing the condo units  available, screen the prospective clients and nurture existing tenant relationships.
• Minimize rental vacancy days (excluding repair  maintenance/ refurbishing days) by attracting tenants who can reliably pay rental costs and maintain the property.
• Sale of Condo Units or Parking lots per listed available inventory for sale
• Schedule Adherence

Executive/ Administration

• Submission of accurate reports on or before the deadline according to the given guidelines and requirements.
• Prepares budget cost estimates and project timelines before initiating renovation projects.

Customer Service

• Measures how well tenants are taken care of by keeping properties in good repair, maintaining safety, respectful and helpful engagement, effective handling of complaints
• Feedback about responsiveness, communication, and professionalism of tenants & brokers/agents

Process Documentation

• Prepare and organize detailed process guidelines for mandarin prime.

Qualifications :

• Graduate of any business course.
• With 4 years relevant supervisory work experience.
• Keen to details, organized, computer literate, interpersonal and negotiation skills, resourceful, innovative, proficiency in excel report/template creation.
• Chinese speaking (is a must).