Property Administrator

About the role

Property Administrator role within the Void Team at Te Āhuru Mōwai. Contribute as an active member of the team, supporting the delivery of high-quality housing services across the organisation. Work collaboratively with Relationship Managers, Property Team members, contractors and other internal teams to achieve organisational objectives. Demonstrate flexibility by providing administrative and coordination support across the Property Team as operational needs change.

Key responsibilities

• Provide high-quality administrative support primarily to the Void Property Team, ensuring property maintenance activities are accurately recorded, monitored and completed within required timeframes
• Coordinate maintenance work orders through the Housing Information System, ensuring requests are complete, accurately prioritised and assigned in accordance with approved procedures
• Administer the organisation's methamphetamine management process, including coordinating testing, remediation activities, contractor engagement, documentation, compliance records and reporting
• Maintain accurate records, documentation and data within organisational systems, ensuring information is current, complete and reliable
• Coordinate communication between Relationship Managers and Delivery Managers, contractors and other stakeholders to facilitate timely completion of void work and tenant placements
• Produce reports from property management systems to support operational decision making and performance monitoring
• Support the continual improvement of property systems, workflows and business processes by identifying opportunities to improve efficiency, accuracy and customer service
• Develop and maintain user guides, procedures, templates and other operational documentation
• Promote safe work practices and ensure property-related administrative processes comply with the Health and Safety at Work Act, organisational policies and contractor requirements
• Maintain accurate health and safety records and assist with contractor compliance documentation where required

About you

• Demonstrated experience in an administrative, coordination or business support role
• Strong organisational and time management skills with the ability to manage multiple priorities and meet deadlines
• Developed computer literacy, including Microsoft Office (particularly Excel), with the ability to quickly learn and confidently use new software and business systems
• Proven ability to coordinate work, monitor progress and follow up actions to ensure work is completed within agreed timeframes
• Strong analytical skills with the ability to interpret data, identify trends and produce meaningful reports
• Experience reviewing and improving administrative processes and contributing to continuous improvement initiatives
• Excellent written and verbal communication skills, with the ability to work effectively with a wide range of internal and external stakeholders
• High level of attention to detail and commitment to maintaining accurate records
• Ability to work independently while contributing positively to a collaborative team environment

Why join Te Āhuru Mōwai?

This is an exciting time to join us.

We've recently brought our maintenance services fully in-house and are investing in a new team structure that provides clearer leadership, stronger support and better outcomes for our whānau. The Property Team is continuing to grow as we expand our maintenance and development programmes.

In return you'll enjoy:

• A meaningful role making a real difference for whānau.
• A supportive and collaborative team environment.
• Variety and autonomy in your work.
• Opportunities to help shape how our Property Team delivers services into the future.
• Working for an organisation guided by kaupapa Māori values and committed to improving housing outcomes.
• Fully funded Health Insurance for you and your eligible dependants.
• Ongoing professional development and learning opportunities.
• A workplace that values wellbeing, collaboration and continuous improvement.

Must have the legal right to live and work in New Zealand.