Property Administrator

Role Purpose

FI Property Group are seeking a Property Administrator to provide administrative and operational support to the Property Management team, helping to manage day-to-day workflows, tenant communications and property-related administration across the portfolio. The role will take ownership of routine tasks and actions, allowing Property Managers to focus on the proactive management of their properties and tenant relationships.

This role is full time, permanent and is fully office based in Chorley.

Key Responsibilities

• Manage and respond to routine tenant enquiries, escalating where required.
• Prepare and issue tenant communications regarding works, inspections, access requirements and general property updates.
• Monitor shared inboxes and workflows, ensuring enquiries and actions are progressed and followed up.
• Coordinate Quarterly Tenant Meetings, including invitations, agendas, minutes and action trackers.
• Liaise with tenants, contractors, Facilities Management and internal departments to coordinate works and obtain information.
• Support the administration of contractor visits, inspections, surveys and compliance activities.
• Assist with utility meter readings, purchase orders, recharges and routine account queries.
• Support debtor administration and follow-up where required.
• Maintain accurate property, tenant and contractor records and internal trackers.
• Assist with car park permits, tenant records and other day-to-day portfolio administration.
• Provide general administrative support to the wider Property Management team and assist with ad-hoc projects as required.

Skills & Experience

• Strong organisational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Confident dealing with tenants, contractors and colleagues.
• Good attention to detail and ability to maintain accurate records.
• Proactive approach with the ability to take ownership and follow actions through to completion.
• Good working knowledge of Microsoft Outlook, Word, Excel and Teams.
• Previous property, facilities or administrative experience would be advantageous but is not essential.

Key Attributes

Organised, proactive, professional and approachable, with a willingness to support the wider team and the confidence to chase actions and ensure tasks are completed.

Company Benefits

• 25 days holidays, plus bank holidays
• Company Sick Pay (after probation)
• Company Events
• Aviva Healthcare Insurance (after probation)
• Company Pension
• Referral Bonus
• Discretionary Holiday Buy Scheme (after probation)
• Free on site parking
• Dress down the last Friday of the month
• Free meal provided by the Company on the last Friday of each month

Join our team as a Property Administrator and play a key role in delivering exceptional administrative support to our property management team! If this role is for you, click 'Apply' and send us your up to date CV.

Inclusion and Diversity

We are an Equal Opportunities Employer committed to creating an inclusive and welcoming workplace. We welcome applications from people of all backgrounds and are committed to ensuring that everyone has a fair and equal opportunity throughout the process.

Benefits:

• Company events
• Free flu jabs
• Free parking
• On-site parking
• Referral programme
• Sick pay

Application question(s):

• What are your salary expectations?
• Are you happy to be based fully in the office, Monday to Friday?

Experience:

• Administrative: 3 years (required)
• Property administration: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Location:

• Chorley, Lancashire (preferred)

Work Location: In person