Property Concierge

Key Responsibilities

• Welcome and assist residents, tenants, and visitors within the property.

• Coordinate and support all property facilities and concierge services.

• Handle complaints, requests, and service inquiries while ensuring timely resolution.

• Coordinate with building operations, security, housekeeping, and related departments to ensure smooth operations.

• Support resident engagement activities and create a positive living experience.

• Manage reservations for common areas, meeting rooms, and other facilities.

• Prepare daily reports and maintain service records.

• Ensure service quality aligns with the company’s standards and brand image.

Qualifications:

• • Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or related fields.

  • Minimum 1–3 years of experience in Customer Service, Concierge, Hospitality, or Property Management.

  • Pleasant personality with strong service-minded attitude and communication skills.

  • Good command of English communication skills, both spoken and written.

  • Strong problem-solving and complaint-handling skills.

  • Able to work in shifts and on weekends/public holidays if required.

  • Proficient in Microsoft Office applications.

  • Able to work 6 days a week.