Property Lettings Manager

Job Overview

We are seeking a dynamic and proactive Property Lettings Manager to lead our rental operations and deliver exceptional service to tenants and landlords alike. In this energetic role, you will oversee the entire lettings process, from marketing properties to securing qualified tenants, ensuring smooth transactions and positive experiences. Your expertise will drive occupancy rates, maximize property value, and uphold our reputation for professionalism and integrity in the property management industry. This is an exciting opportunity for a motivated individual eager to make a significant impact in a fast-paced environment.

Responsibilities

• Manage the end-to-end lettings process, including property marketing, viewings, applications, and lease agreements
• Utilize Arthur property management software to input data accurately, track leads, and generate reports
• Conduct thorough tenant screenings, including credit checks and reference verifications
• Maintain excellent phone etiquette when communicating with prospective tenants, landlords, and vendors
• Develop and implement upselling strategies to promote additional services such as property upgrades or management packages
• Coordinate with maintenance teams and administrative staff to ensure properties are prepared for viewings and move-ins
• Keep detailed records of all transactions, correspondence, and compliance documentation in accordance with company policies

Qualifications

• Proven experience in office administration or property management roles with strong data entry skills
• Familiarity with Yardi or similar property management software is highly preferred
• Demonstrated ability to handle multiple tasks efficiently in a fast-paced environment
• Excellent phone etiquette and communication skills to build rapport with clients and team members
• Prior experience in upselling services to clients is a plus
• Strong organizational skills with attention to detail in record keeping and reporting
• Previous administrative experience within real estate or property management is desirable

Join us as a Property Lettings Manager and become part of a vibrant team dedicated to delivering outstanding rental experiences. Your energy, expertise, and enthusiasm will help shape successful property journeys for our clients while advancing your career in a rewarding environment.

Pay: £26,000.00 per year

Work Location: In person