PROPERTY MAINTENANCE MANAGER

Nashville TN/ Property Maintenance ManagerPosition

Property Maintenance Manager

Department

Property Operations

Reports To

Operations Manager

Position Type

Full-Time

Position Summary

The Property Maintenance Manager is responsible for maintaining the company’s short-term rental properties managed in a clean, safe, functional, and guest-ready condition. This position performs routine maintenance, repairs, inspections, preventive maintenance, and property improvement projects across multiple rental homes.

The ideal candidate is a dependable, highly responsive, hands-on professional who takes pride in quality workmanship and understands that maintenance issues can directly affect the guest experience, property ratings, revenue, and owner satisfaction.

The Property Maintenance Manager will work closely with the Property Operations, Cleaning, Guest Services, and Management teams to identify and resolve maintenance issues quickly and efficiently.

Key Responsibilities1. Routine Property Maintenance

· Perform routine repairs and schedule maintenance at short-term rental properties.

· Repair or replace door hardware, locks, hinges, handles, screens, blinds, shelving, and other fixtures.

· Repair minor drywall damage, holes, trim, baseboards, and paint touch-ups.

· Replace light bulbs, switches, outlets, batteries, smoke detectors, and other minor electrical components when legally permitted.

· Perform minor plumbing repairs, including replacing faucets, showerheads, toilet components, supply lines, and drains.

· Assemble furniture, shelving, décor, and other property items.

· Repair or replace damaged furniture and household fixtures.

· Address minor flooring, tile, cabinet, and countertop repairs.

· Perform basic exterior maintenance and repairs.

· Replace or repair weather stripping, caulking, screens, and other items affecting the property’s appearance or weather protection.

2. Short-Term Rental Turnover Support

· Conduct maintenance inspections between guest stays when requested.

· Respond to issues identified by cleaning crews or property inspectors.

· Correct maintenance problems before the next guest arrival whenever possible.

· Ensure properties meet the company’s guest-ready standards.

· Check that doors, locks, lights, appliances, plumbing fixtures, furniture, and amenities are functioning properly.

· Identify items that need replacement rather than repeated repair.

3. Emergency & Guest-Impact Repairs

· Respond promptly to urgent maintenance issues affecting guests.

· Prioritize problems based on safety, guest impact, property damage, and upcoming reservations.

· Address issues such as:

o Plumbing leaks

o Broken locks

o HVAC-related maintenance issues

o Electrical problems

o Broken furniture

o Appliance problems

o Water damage

o Door or window problems

o Safety hazards

· Communicate immediately when an issue requires a licensed plumber, electrician, HVAC technician, appliance technician, or other specialist.

4. Preventive Maintenance

· Perform routine property inspections.

· Identify potential maintenance problems before they become emergencies.

· Check plumbing fixtures for leaks.

· Check doors, locks, windows, and screens.

· Inspect furniture and fixtures for damage or excessive wear.

· Check smoke detectors and carbon monoxide detectors.

· Inspect caulking, grout, weather stripping, and other areas susceptible to water intrusion.

· Identify items requiring replacement or capital improvement.

· Maintain a preventive maintenance schedule for assigned properties.

5. Property Appearance & Quality Control

· Maintain a professional appearance and high workmanship standards.

· Complete repairs in a manner consistent with the property’s appearance and design.

· Identify cosmetic issues that could negatively affect guest reviews.

· Report damaged or missing furniture, décor, kitchen items, linens, and amenities.

· Ensure completed work areas are clean and free of debris.

· Take before-and-after photographs when required.

6. Inventory & Materials

· Maintain an organized inventory of commonly used maintenance supplies.

· Monitor levels of tools, hardware, light bulbs, batteries, plumbing parts, paint, caulk, filters, and other supplies.

· Notify management when supplies need to be reordered.

· Purchase approved materials within established company guidelines.

· Maintain receipts and document purchases.

7. Work Order Management

· Receive and complete maintenance work orders through the company’s designated system.

· Update work orders with the work performed, materials used, and status.

· Upload photographs when required.

· Record issues requiring additional work or outside vendors.

· Communicate completion or delays promptly.

· Maintain accurate records of recurring property problems.

8. Vendor Coordination

· Coordinate with outside vendors when repairs exceed the handyman’s capabilities or licensing authority.

· Provide vendors with access to properties when necessary.

· Inspect completed vendor work when requested.

· Report unsatisfactory or incomplete vendor work to management.

QualificationsRequired

· Previous handyman, maintenance, construction, facilities, property maintenance, or related experience.

· Strong knowledge of basic residential repairs.

· Ability to troubleshoot problems and determine appropriate solutions.

· Ability to use common hand and power tools safely.

· Reliable transportation.

· Valid driver’s license and acceptable driving record.

· Ability to work independently.

· Strong attention to detail.

· Good communication skills.

· Ability to respond to urgent maintenance needs when required.

Physical Requirements

The position may require:

· Standing and walking for extended periods.

· Lifting and carrying tools and materials.

· Climbing ladders and stairs.

· Bending, kneeling, crawling, and reaching.

· Working indoors and outdoors.

· Lifting items weighing up to approximately 50 pounds.

· Working in occupied and unoccupied rental properties.

Working Conditions

The Property Maintenance Manager will travel between multiple short-term rental properties and may occasionally be required to work evenings, weekends, holidays, or respond to urgent maintenance situations.

Because short-term rental properties operate on a guest-driven schedule, flexibility and responsiveness are important requirements of the position.

DisclaimerThis job description describes the general nature and level of work expected for this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified based on company needs, property requirements, and operational priorities

Pay: $25.00 - $29.00 per hour

Expected hours: 38.0 – 45.0 per week

Benefits:

• Flexible schedule

Work Location: In person