Property Maintenance Operative

About FARA

FARA Foundation was founded in 1991 by Jane Nicholson, driven by the sight of the appalling images of neglected and starving children in Romania’s state institutions, in the wake of the fall of Ceaușescu in Romania. In 1992, recognising that the need was great and funds were going to be required, the first FARA Charity Shop opened in August 1992.

FARA Charity Shops are the heart of our fundraising efforts, providing the majority of income to support our ongoing work with vulnerable children and families in Romania. Stylish and community-driven, FARA shops offer a distinctive reuse second-hand retail experience in 39 vibrant shops across 26 London communities.

The Role:

We are looking for a practical, reliable and service-focused Property Maintenance Operative to help maintain and repair our property portfolio. Working alongside the Property Maintenance Manager, you will help keep our 39 shops, warehouse, Head Office and six residential flats safe, and in a good state of repair. This hands-on role requires a broad range of general repair and maintenance skills. You will work independently on assigned tasks and support the Property Maintenance Manager with larger projects, planned works, shop refurbishments and new property openings.

• Carrying out and supporting day-to-day repairs and maintenance across our London-based properties.
• Helping to deliver planned and proactive maintenance programmes.
• Supporting shop refurbishments, new openings and other property projects within agreed timescales and budgets.
• Finding practical, cost-effective solutions to maintenance issues.
• Working with colleagues and external contractors, including electricians, plumbers, roofers, decorators, fire safety providers and CCTV companies.
• Helping ensure that work arising from property, health and safety, and fire risk assessments is completed promptly.
• Providing a responsive, professional service to shop teams, office and warehouse colleagues, and residential tenants.

The Candidate:

You will be organised, dependable and comfortable working across different locations. You will take pride in completing work to a high standard and be able to prioritise tasks, solve problems and communicate clearly with a wide range of people.

• Good general repair and maintenance skills, including carpentry, plumbing, plastering, painting and decorating, and basic electrical work.
• Strong planning, prioritisation and problem-solving skills.
• The ability to support projects and jobs through to completion on time and within budget.
• Excellent customer service skills and the ability to engage professionally and courteously with internal customers.
• Good communication skills and a commitment to high standards of service.
• Good IT skills and a desire and willingness to develop further IT skills.
• Flexibility to travel across London and work weekends on a rota basis or outside normal working hours when needed.
• A valid driving licence and access to a car or van.

It would be beneficial if you have:

• A Level 2 or higher college qualification in a relevant trade, such as carpentry, plumbing, electrical work or plastering.

Working Hours:

• Location: Working across various location across FARA
• Working days: Monday-Friday, with on-call at the weekend on a rota basis and outside normal working hours
• Working Hours: 7:00 am start, 7.5-hour shifts with a 30-minute unpaid break
• 37.5 hours per week

What We Offer:

• £30,000 - £40,000 based on experience
• 29 days holiday including bank and public holiday
• Employee assistance programme
• Enhanced sick pay (subject to conditions)
• Birthday day off after 2 years employment

Development Opportunity:

For the right candidate, this role offers more than a chance to contribute; it also offers a chance to grow. You’ll be encouraged to build on your skills and gain new ones through relevant training and development, including courses available through the UK apprenticeship scheme.

How to Apply

Please email your CV and a short supporting statement explaining how your skills and experience meet the role's requirements to [email protected]

Closing date for Applications:

• Friday, 30th October 2026.

Interview dates:

• Round one: Online w/c 2nd November 2026
• Round two: w/c 9th November (In person – Teddington)

Pay: £30,000.00-£40,000.00 per year

Work Location: On the road