Property Management Admin Assistant | Work from Office | Morning Shift

We’re Hiring: Property Management Admin Assistant

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

Join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Property Management Admin Assistant
Work Arrangement: Work from Office
Location: Philippines - Bacolod/Pampanga (Angeles)
Schedule: Morning Shift

Job Description:
Key Responsibilities

• Serve as the first point of contact for landlord and tenant enquiries via phone, email, and online channels
• Manage and maintain accurate records within PropertyMe (pME) including tenancy details, maintenance logs, and owner communications
• Assist with routine correspondence including lease renewals, rent arrears notices, inspection notifications, and maintenance updates
• Process and follow up on maintenance requests, coordinating between tenants, landlords, and tradespeople
• Prepare and issue documents in accordance with Victorian tenancy legislation and compliance requirements
• Support the property management team with data entry, filing, and general administration
• Assist with routine reporting for landlords and internal stakeholders
• Schedule and coordinate routine inspections, lease signings, and appointments
• Assist in managing the Vault platform for relevant workflow tasks (highly regarded)
• Ensure all activities align with Victorian Residential Tenancies Act (RTA) requirements and best practices

Non-negotiable skills and requirements:

• Hands-on experience with PropertyMe (pME) – must be proficient in navigating and working within the platform
• Strong understanding of Victorian Property Management practices including knowledge of the Residential Tenancies Act, VCAT processes, and compliance obligations

Highly Regarded

• Experience using Vault RE or a willingness to learn quickly

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Up to 24 leave credits per year
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition

• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement

• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.