Property Management Assistant

We’re looking for someone who is organized, dependable, detail-oriented, professional, and customer-focused. If you enjoy helping people, staying organized, solving problems, and learning new skills, this could be a great opportunity to grow your career in property management.

Responsibilities

What You’ll Do:

• Provide administrative support to the Property Management team
• Respond to resident, applicant, and owner inquiries by phone, email, and other communication channels
• Help ensure compliance with Fair Housing, Section 8, LIHTC, and local regulations
• Coordinate maintenance and vendor work orders; manage vendor SLAs
• Maintain accurate records and reports in AppFolio and Google Suite
• Deliver excellent resident service and resolve escalated tenant issues
• Grow in the position through continued learning and skill building
• Create and update property listings, marketing materials, and online advertisements.
• Answer incoming calls, emails, and resident inquiries in a professional and timely manner.

Success at 6 months:

• Reduced vacancy days, accurate listing launches, high-quality leasing support

Tools you’ll use: Google Suite, CRM, MLS, AppFolio/Yardi

Qualifications

What You’ll Bring (Must-Haves):

• Prior admin, leasing, or customer service experience
• Strong organization and communication skills; bilingual a plus
• Pursuing a Texas Real Estate license or willing to get one

Nice-to-haves:

• Familiarity with MLS, CRM, or property management platforms

About the company

Welcome to Expert Rentals & Property Management

We are a Veteran-Owned Property Management Company in the Killeen – Fort Hood, Texas area.​

**For Residents:**We Provide Beautiful Homes For Rent, including Unfurnished and Fully Furnished Homes Available For Corporate Clients, Active Military, and Reservists during Short-Term Tours & TDY.​​

**For Owners:**We Provide Expert Property Management Services, Maximize Your ROI, and Match Excellent Residents to Excellent Homes For Rent!

Our Core Values: Dependability, Honesty, and Integrity. We understand that our business relies on our reputation. Satisfied Owners are our goal. Happy Owners and Happy Residents spread the word about their experience.

We are hardworking and committed to your career. We work with accountable people. We are looking for leaders and team players.

**Our Mission:**To exceed expectations and WOW clients while providing them with high value, while maintaining a high level of commitment to our community and bottom-line profitability.