Property Manager

PROPERTY MANAGER (VIRTUAL ASSISTANT)

Virtual Assistant Agency – Real Estate Vertical

Position Title: Property Manager (Virtual Assistant)
Department: Property Management Services
Reports To: Account Manager / Client Operations Lead
Employment Type: Full-Time
Work Setup: Remote
Experience Level: Mid-Level (2–5 years of property management experience)

Position Summary

Nexora Virtual Solutions is seeking an experienced Property Manager (Virtual Assistant) to support real estate clients in the United States, United Kingdom, Australia, and Canada.

The Property Manager will serve as a day-to-day operational lead for a portfolio of residential or small commercial properties. This role involves coordinating with tenants, property owners, vendors, and internal team members to ensure efficient property operations.

As a client-embedded role, you will be employed by Nexora Virtual Solutions while functioning as an extension of the client's in-house property management team.

The ideal candidate has hands-on experience with property management software such as AppFolio, Buildium, Yardi, Propertyware, Re-Leased, or RentManager, is confident handling tenant concerns and escalations, and can effectively manage occupancy, rent collection, maintenance, and other property management priorities.

Key Responsibilities

• Manage a portfolio of approximately 100–300 residential or small commercial units.
• Serve as a primary point of contact for tenant inquiries, complaints, lease-related questions, and renewal discussions.
• Coordinate maintenance requests from initial triage through vendor dispatch, follow-up, completion, and work-order closure in the property management system.
• Monitor rent collection, issue late notices as applicable, conduct delinquency follow-ups, and coordinate with collections teams or eviction attorneys when required.
• Process lease renewals, rent increases, move-ins, move-outs, and security deposit reconciliations.
• Conduct virtual property inspections by reviewing photos and videos provided by on-site staff or vendors.
• Maintain accurate property, tenant, owner, and lease records in the property management system and shared drives.
• Prepare weekly and monthly property performance reports, including occupancy, net operating income (NOI), delinquency, and work-order aging.
• Coordinate with leasing, bookkeeping, and accounting teams to support efficient property operations.
• Follow applicable housing and landlord-tenant laws, Fair Housing requirements for US-based properties, and client-specific policies and standard operating procedures (SOPs).

Required Qualifications

• 2–5 years of experience in residential or commercial property management.
• Experience managing US, UK, Australian, or Canadian property portfolios is preferred.
• Hands-on experience using at least one major property management system (PMS), such as AppFolio, Buildium, Yardi, Propertyware, Re-Leased, or RentManager.
• Working knowledge of applicable housing regulations and landlord-tenant requirements.
• Strong written and verbal English communication skills.
• Comfortable handling tenant phone calls, owner communications, and virtual meetings.
• Strong vendor management, problem-solving, and conflict-resolution skills.
• Bachelor's degree in Business, Real Estate, Hospitality, or a related field is preferred; equivalent practical experience will also be considered.

Preferred Qualifications

• Property management certification such as CAM, CPM, ARM, or an equivalent credential.
• Experience supporting BRRRR investors, short-term rental operators, or HOA portfolios.
• Familiarity with eviction processes in Texas, Florida, California, or other US states.
• Experience using AI-powered property management or communication tools such as EliseAI, Hyly, or RentRedi.
• Experience working with clients or teams across multiple time zones.

Required Skills

• Property Management
• Tenant Relations
• Lease Administration
• Rent Collection and Delinquency Management
• Maintenance Coordination
• Vendor Management
• Property Management Software (PMS)
• Property Inspections
• Conflict Resolution
• Customer Service
• Written and Verbal Communication
• Reporting and Data Management
• Time Management
• Problem-Solving
• Attention to Detail

Core Competencies

• Strong written and verbal English communication skills (C1 level or equivalent).
• High attention to detail and accuracy when handling numbers, names, dates, and property records.
• Self-motivated and capable of working independently in a remote environment.
• Strong organizational and time-management skills, particularly when managing multiple priorities and time zones.
• High level of discretion and confidentiality when handling tenant, owner, and financial information.
• Professional and confident communication with clients, tenants, vendors, and internal team members through email, Slack, phone, and video conferencing.

Work-from-Home Requirements

• Stable wired internet connection with a minimum speed of 25 Mbps, with a reliable backup connection.
• Reliable backup power source, such as a UPS or generator.
• Quiet and dedicated workspace.
• HD webcam and noise-canceling headset.
• Reliable computer with at least an Intel Core i5 or equivalent processor, 8 GB RAM, and a current operating system.

What We Offer

• Competitive USD-based compensation commensurate with experience.
• Performance-based bonuses and long-term client engagement incentives.
• 100% remote work.
• Paid time off, holidays, and wellness days.
• HMO or health stipend, depending on eligibility and location.
• Continuous learning and professional development opportunities.
• Support for relevant professional certifications and training.
• Clear career growth opportunities: Specialist → Senior → Team Lead → Account Manager.

How to Apply

Interested candidates should submit:

• An updated résumé.
• A brief cover letter highlighting relevant property management experience.
• A 60–90 second video introduction.

Shortlisted candidates will complete a role-specific skills assessment, followed by a structured panel interview.

Equal Opportunity Statement

Nexora Virtual Solutions is an equal-opportunity employer. We are committed to providing a professional and inclusive workplace and consider qualified candidates based on their skills, experience, and qualifications.

APPLY HERE: https://forms.gle/svY2WnEzVGCYmktj8

Pay: Php25,000.00 - Php65,000.00 per month

Benefits:

• Work from home

Work Location: Remote