Property Manager

Property Manager – Apex Lettings

Location: Portsmouth
Salary: From £26,000 per annum, depending on experience, plus annual bonus
Job Type: Permanent
Working Hours: Monday–Friday, 9:00am–6:00pm, plus every other Saturday, 09:00am–2:00pm
Location: In person

About the Role

Apex Lettings is looking for an organised, proactive and customer-focused Property Manager to join our growing team in Portsmouth.

This is a great opportunity for someone who enjoys working in a busy environment, has excellent attention to detail and takes pride in providing a high level of service to landlords, tenants and contractors.

Previous experience within lettings or property management would be an advantage, but we are also happy to hear from candidates with strong administration and customer service experience who are looking to develop their career within the property industry.

What You'll Be Doing

As a Property Manager, you'll play an important role in looking after our managed properties and supporting both landlords and tenants. Your responsibilities will include:

• Providing friendly, professional and responsive customer service to landlords, tenants, contractors and prospective clients.
• Carrying out property visits and inspections as required.
• Organising inventories, inspections and check-outs.
• Identifying maintenance issues during property visits and reporting these to landlords, along with appropriate recommendations.
• Liaising with tenants, landlords and contractors to arrange and manage repair and maintenance works.
• Requesting and comparing quotes for maintenance and repair jobs.
• Following up on outstanding maintenance issues and making sure works are completed within a reasonable timeframe.
• Organising and monitoring property compliance requirements, including Gas Safety Certificates and other statutory checks.
• Assisting with deposit administration, including deposit releases and MyDeposits claims.
• Responding to landlord and tenant queries and dealing with complaints in a professional and efficient manner.
• Keeping property records accurate and up to date using our property management software, Jupix.
• Building your knowledge of current residential lettings legislation and compliance requirements.
• Providing general administrative support to the wider lettings team when required.

About You

We're looking for someone who is:

• Highly organised with excellent administrative skills.
• Confident communicating with a wide range of people.
• Friendly, professional and customer-focused.
• Able to manage and prioritise a busy workload.
• Comfortable working independently while also being part of a team.
• IT literate with good attention to detail.
• Proactive and willing to take ownership of tasks.
• Interested in developing their knowledge and career within the property industry.

Essential Requirements

• Full UK driving licence.
• Access to your own vehicle.
• Willingness to obtain business-use insurance.
• Strong communication and organisational skills.
• Good customer service skills.
• Good IT skills and attention to detail.

Previous Experience

Experience in any of the following would be beneficial:

• Residential lettings.
• Property management.
• Estate agency.
• Customer service.
• Administration.
• Property-related or other client-facing roles.

Knowledge of residential lettings legislation, compliance requirements or experience using property management software would also be an advantage.

What We Offer

• Salary from £26,000 per year, depending on experience.
• Annual bonus.
• Permanent position.
• Opportunity to develop your career within an independent lettings business.
• A varied role where every day is different.
• A friendly and professional working environment.

If you're organised, enthusiastic and enjoy working with people, we'd love to hear from you.

To apply, please send us your CV along with a brief introduction explaining why you'd be a good fit for the Property Manager role at Apex Lettings.

Pay: £26,000.00-£30,000.00 per year

Work Location: In person