Property Manager

Keystone Opportunity Center is a nonprofit organization that helps community members meet their needs for housing, food, and education. We own and operate 18 affordable housing units and are seeking a part-time Property Manager to support our tenants and coordinate the administrative side of our housing properties.

The Property Manager serves as the primary point of contact for tenants about property concerns. This person receives requests, communicates them to the Facilities and Maintenance Technician, keeps tenants informed, and follows up to make sure issues are addressed. The role calls for someone who is organized, responsive, and comfortable building respectful relationships with people facing housing challenges.

Responsibilities

• Serve as the primary contact for tenants, responding to questions and property concerns in a timely manner.
• Receive and document maintenance requests, share the details with the Facilities and Maintenance Technician, and help coordinate access to units when needed.
• Keep tenants informed about the status of requests, scheduled work, inspections, and other property matters.
• Follow up with tenants and the Facilities and Maintenance Technician to confirm that requests have been addressed and records are complete.
• Coordinate the administrative steps involved in move-ins, lease renewals, and move-outs, including tenant communications and required paperwork.
• Maintain accurate, confidential tenant files and records of communications, requests, and completed work.
• Communicate lease expectations and property notices clearly and respectfully, referring complex issues to the appropriate supervisor.
• Refer tenants to Keystone Opportunity Center staff or community resources when needs arise outside the scope of property management.
• Work with housing and facilities staff to identify recurring concerns and help improve the tenant experience.

Qualifications

• Experience in property management, housing services, tenant relations, case coordination, or a similar role preferred.
• Strong communication and organizational skills, with the ability to track several requests and follow them through to completion.
• Ability to work respectfully with people from a wide range of backgrounds and maintain confidentiality.
• Strong judgment when identifying urgent concerns and escalating them to the appropriate staff member.
• Ability to use email, Microsoft Office, and shared tracking systems.
• Valid driver’s license and reliable transportation for travel between properties.
• Commitment to Keystone Opportunity Center’s mission.

Schedule:

• 25 Hrs/week Monday to Friday
• On call

Work location: In person, with travel between Keystone Opportunity Center properties

WORKING CONDITIONS

• Lifting and carrying up to 25 lbs.
• Stair climbing
• Lifting, bending, stooping, sitting and standing

TO APPLY

Interested candidates must submit a resume as well as a cover letter that includes each of the following elements:

• Why you are interested in the Property Manager position at Keystone
• Additional professional and/or personal experiences, if any, that inform your qualifications for this position and are not otherwise obvious from your resume
• Confirmation that the published salary range meets your requirements

EEO POLICY STATEMENT

Keystone Opportunity Center is an equal opportunity employer. Keystone does not discriminate in the selection of employees on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, genetics, age, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation, and training.

Keystone Opportunity Center is an equal opportunity employer. We welcome applicants with varied professional and lived experience who can carry out the responsibilities of this role.

Pay: $25.00 - $27.00 per hour

Benefits:

• 401(k)
• Paid time off

Work Location: In person