Property Manager

Property Manager

Position Type: Full-Time
Reports To: Regional Management / Ownership

Overview

The Property Manager is responsible for the overall daily operations and performance of the apartment community, including leasing, occupancy, resident relations, collections, team supervision, marketing, maintenance coordination, and vendor management.

Key Responsibilities

• Oversee, coach, and motivate the leasing team to meet occupancy, renewal, application, and move-in goals.
• Ensure consistent prospect follow-up, outreach, social media marketing, and leasing activity.
• Monitor occupancy, upcoming vacancies, notices to vacate, renewals, and unit turnover.
• Ensure show units and vacant apartments are market-ready.
• Oversee daily community operations, leasing office standards, and after-hours security staff.
• Conduct property inspections and address maintenance, grounds, safety, and appearance concerns.
• Work closely with the Maintenance Director to prioritize repairs, resolve property issues, obtain vendor bids, and coordinate projects.
• Monitor make-ready progress and apartment turns to minimize vacancy loss.
• Work alongside the Accounts Manager to monitor delinquency, resident balances, lease violations, and eviction processes.
• Review invoices, purchase orders, vendor proposals, and property expenses as needed.
• Handle resident concerns professionally and ensure timely follow-up and resolution.
• Enforce lease terms, community policies, and Fair Housing requirements.
• Coordinate resident retention programs, community events, marketing, and outreach.
• Provide regular updates to management and ownership regarding occupancy, leasing performance, staffing, maintenance concerns, collections, and property needs.

Qualifications

• Property management, leasing, or multifamily housing experience preferred.
• Previous supervisory or team leadership experience preferred.
• Strong leasing, sales, customer service, and problem-solving skills.
• Experience with collections, vendor coordination, and property operations.
• Strong organizational and communication skills.
• Knowledge of property management software such as RealPage, Yardi, Entrata, or similar systems preferred.
• Bilingual Spanish or Haitian Creole preferred but not required.
• Evening or weekend availability may occasionally be required.

The Property Manager is expected to take ownership of the community, lead the team, maintain strong occupancy and collections, resolve operational concerns, and ensure the property remains well-maintained and financially successful!

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• Employee discount
• Paid time off

Work Location: In person