Property Manager

Position Overview

The Property Manager will manage the day-to-day operations of the assigned properties. It is the Property Manager’s responsibility to continually find ways to operate the properties more efficiently with the vendor relationships in place and deliver the best customer service possible to all tenants. The Property Manager will prepare financial documents as required, timely (monthly financial reports, annual budgets, and participate in CAM estimate and CAM reconciliation preparation). Team mentality with peers, supervisors, tenants, and service providers is a requirement.

Key Responsibilities

• Manage overall day-to-day operations of properties with preferred vendors in place and make recommendations for change, as necessary.
• Deliver the best tenant service in the industry.
• Establish and maintain tenant relations through development and implementation of a comprehensive customer service program including but not limited to personal contact with tenants, resolving issues in a service-oriented manner and overseeing activities to promote satisfaction.
• Review and approve invoices.
• Maintain operating expenses under your responsibility at or below budget and explain any variances via monthly reporting.
• Perform inspections of properties, identifying areas requiring attention, following up on maintenance and ensuring efficient function and appearance of the property
• Administer and uphold property site rules and regulations, building standards, and TMG Partners processes and procedures in place.
• Respond to routine property concerns and be primary point on after-hour emergencies.
• Prepare the Property Operating Budgets annually for properties under management.
• Administer Lease Agreements on behalf of Landlord for all leases under management.
• Maintain an open dialogue with supervisor, reviewing relevant items pertaining to the operation of the property in bi-weekly one on one meetings.

Skills & Qualifications

• Bachelor’s degree from four-year college or university
• Three to five years of experience as a Property Manager
• Proficient with Microsoft Word, Excel, and Outlook
• Basic accounting and financial analysis skills
• Great customer service skills

Licenses or Certifications

• A California Driver’s License is required

Skills/Knowledge/Abilities

• Strong interpersonal skills and a collaborative or “team” mentality
• Desire to grow financial analysis skills.
• Ability to interpret lease and contract documents.
• Working knowledge of Word, Excel, Work Order System, and Yardi
• Strong verbal and written communication skills
• Ability to work in a small, but fast-paced, regional management office.
• Ability to work independently and in a team environment.
• Professional demeanor with tenants, clients, vendors, and Santa Clara peers.
• Ability to manage HVAC replacements and interface with Construction Manager on tenant Alteration, TI jobs, and other capital work, as necessary.

Physical Requirements

• Ability to maintain regular and predictable attendance.
• Ability to be present onsite at the office in Santa Clara 5 days a week (Monday – Friday).
• Ability to sit, stand, walk, and climb stairs in an office space.
• Ability to use a computer and related equipment, often for multiple hours each day.
• Ability to lift and/or move up to 25 pounds.

The duties listed in this job description are intended to be illustrative. Additional duties can be assigned as needed, based on operational or business needs. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions. Any employee with a need for workplace accommodation should refer to TMG’s policy of reasonable accommodation to submit a request.

TMG Partners is an equal opportunity employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected medical condition, age, marital status, veteran status, or any other status protected under applicable federal, state, or local law.

Employment with TMG Partners is at-will, meaning that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. Nothing in this job description should be construed as a contract of employment or a guarantee of continued employment.

The expected salary range for this position is $135,000 - $140,000. Actual compensation will be determined based on experience, skills, qualifications, and other job-related factors. This position may also be eligible for bonus and a comprehensive benefits package.

Pay: $135,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person