Property Manager

Job Title: Property Manager

Company: Red Tail Residential

Location: Sharon West Apartments - NC

Status: Full Time

Supervisor: Area Manager, Regional Manager

Benefits We offer a competitive compensation package including Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts!

Position Summary The Property Manager is responsible for the overall operational, financial, and physical performance of the community. This role leads the on-site team, maintains high occupancy, controls operating expenses, ensures resident satisfaction, and maximizes the community's net operating income. The Property Manager will provide strong leadership, maintain compliance with company policies and procedures, and ensure the property is consistently maintained to a high standard.

Key Responsibilities

• Maximize Net Operating Income through effective cost control and operational management
• Maintain high occupancy through effective leasing, marketing, and resident retention strategies.
• Develop marketing plans and monitor market conditions, competitive properties, and pricing.
• Prepare and submit operational and financial reports to the Regional Manager in a timely manner.
• Lead, train, motivate, and develop the on-site team while maintaining clear performance standards.
• Conduct daily/weekly team meetings and provide direction, coaching, and accountability.
• Implement and maintain company policies, procedures, and operational standards.
• Ensure the community, grounds, buildings, and apartment homes are safe, clean, and well-maintained.
• Coordinate vendors and ensure vacant apartments are maintained and ready for occupancy.
• Regularly inspect the property and identify opportunities for improvement.
• Complete and analyze market surveys to support pricing and leasing strategies.

Qualifications & Skills

• Minimum of two years of Community Manager experience in the multifamily industry required.
• High school diploma or equivalent required.
• CAM, CPM, RMP, or CMCA certification preferred but not required.
• Strong leadership, communication, organizational, and time-management skills.
• Strong customer service, sales, and rent collection skills.
• Ability to handle high-stress situations and effectively prioritize multiple responsibilities.
• Knowledge of applicable state laws and Fair Housing requirements.
• Intermediate computer and internet skills, including Microsoft Word, Excel, and Outlook.
• Experience with Yardi, Voyager, LRO, Entrata, Resident Check, or similar property management software preferred.
• Ability to perform intermediate mathematical calculations and effectively use resident management software.

Position Requirements This is a full-time position and may require occasional evenings, weekends, holidays, and extended hours based on business needs. Regular attendance and participation in company events and activities are expected.

The position requires the ability to sit, stand, walk, communicate, hear, reach, and occasionally climb. Employees will regularly use a computer and telephone and must be able to respond to visual and auditory alarms.

Professional Development Red Tail Residential supports ongoing professional development and career growth through company training and continuing education opportunities.

Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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