Property Manager

Key Responsibilities

Property Operations

• Oversee the daily operations of assigned office properties, ensuring a best-in-class tenant experience.
• Maintain building appearance, safety, and operational excellence through regular property inspections.
• Lead and coordinate engineering, maintenance, janitorial, security, parking, landscaping, and other third-party service providers.
• Develop preventative maintenance strategies that minimize downtime and protect building assets.
• Ensure compliance with all local, state, federal, and company safety requirements.
• Respond quickly and effectively to tenant issues and building emergencies.

Financial & Asset Management

• Prepare and manage annual operating budgets, forecasts, and capital plans.
• Monitor operating expenses and identify opportunities to improve efficiency and reduce costs without compromising service levels.
• Review and approve invoices, contracts, purchase orders, and vendor payments.
• Oversee accounts receivable, rent collections, delinquency reporting, and tenant payment activity.
• Manage CAM reconciliations, operating expense recoveries, real estate taxes, insurance, and other property billings.
• Analyze monthly financial statements and provide meaningful variance explanations and recommendations.
• Partner with Asset Management to execute property business plans and maximize asset value.

Tenant Relations & Lease Administration

• Develop and maintain strong relationships with tenants through responsive communication and exceptional customer service.
• Coordinate tenant move-ins, move-outs, expansions, contractions, and tenant improvement projects.
• Interpret commercial lease provisions and ensure compliance with rent escalations, operating expense recoveries, insurance requirements, and other lease obligations.
• Partner with Leasing to support renewals, occupancy goals, tenant retention initiatives, and marketing efforts.
• Conduct regular tenant meetings and proactively address concerns before they become issues.

Vendor & Project Management

• Manage vendor relationships, service contracts, bidding processes, and contractor performance.
• Ensure vendors meet performance expectations, safety requirements, and budget objectives.
• Oversee capital improvement projects and tenant improvement work from planning through completion.
• Coordinate with architects, engineers, contractors, and ownership throughout project execution.

Systems & Reporting

• Utilize Yardi for property accounting, lease administration, reporting, budgeting, and operational management.
• Maintain accurate tenant, vendor, lease, and financial records.
• Prepare monthly ownership reports, operating summaries, budget updates, and property performance presentations.
• Leverage Excel, reporting tools, and emerging technology—including AI where appropriate—to improve reporting accuracy, workflow efficiency, and operational decision-making.

Qualifications

• 10+ years of commercial property management experience managing Class A and/or Class B office assets.
• Experience managing multi-tenant office buildings with high tenant counts.
• Strong working knowledge of:
  • Commercial lease administration
  • Budget development and financial reporting
  • CAM reconciliations
  • Accounts receivable and rent collections
  • Building operations and preventative maintenance
  • Vendor management and contract administration
• Proficiency with Yardi is required.
• Advanced Microsoft Excel skills.
• Excellent organizational, communication, and problem-solving abilities.
• Ability to prioritize multiple projects while maintaining exceptional attention to detail.
• Bachelor's degree preferred.
• CPM, RPA, or similar professional designation is a plus.