Property Manager

Location: London |
Job Type: Full-time

Salary: £35k- £40K plus Company car (Auto)

About the Role

We are looking for an experienced Property Manager to join our growing property team and take ownership of a diverse residential portfolio.

This is a hands-on property management role for someone who understands that good portfolio management is about much more than administration. You will manage relationships with tenants, landlords, managing agents and contractors, while ensuring properties are well maintained, compliant and managed effectively.

The portfolio spans AST/PRS properties, social housing/DSS and temporary accommodation, giving you exposure to a broad range of residential property management.

What You'll Be Doing

• Managing an allocated residential property portfolio from tenancy start through to check-out.
• Managing AST/PRS, social housing/DSS and temporary accommodation properties.
• Acting as a key contact for tenants, landlords, leaseholders and external managing agents.
• Managing tenant deposits, inventories, check-ins and check-outs.
• Triaging maintenance issues, assessing urgency and coordinating repairs through to completion.
• Managing contractors and ensuring works are completed on time and to the required standard.
• Dealing with tenant complaints, disputes and difficult situations, using strong de-escalation and problem-solving skills.
• Carrying out property inspections and following up on issues.
• Managing tenancy matters including renewals, extensions, notices, voids and move-ins/move-outs.
• Monitoring rent and arrears issues and escalating where appropriate.
• Liaising with councils, solicitors, managing agents and other external stakeholders.
• Supporting compliance, property safety and certification requirements.
• Resolving historic property and tenancy issues and ensuring actions are followed through.
• Providing regular updates and portfolio information to the Head of Property Operations and other stakeholders.

What We're Looking For

You must have at least 3 years' residential property management experience and a clean driving licence.

We are particularly interested in candidates who have experience across different residential housing environments, rather than someone whose experience is limited to one area of property.

You will ideally have experience with:

• AST and PRS property management
• Social housing/Universal Credit and/or temporary accommodation
• Tenant deposits and deposit deductions
• Inventories, check-in and check-out
• Tenancy management
• Maintenance triage and repairs
• Contractor and managing agent management
• Tenant complaints and de-escalation of difficult situations
• Property inspections and void management
• Rent and arrears management
• Landlord, leaseholder and tenant relationships

A relevant property management qualification would also be desirable.

The Person

We're looking for someone who is:

• Hands-on and proactive
• Highly organised and detail-focused
• Confident dealing with tenants, landlords and contractors
• A strong problem solver who takes ownership of issues
• Calm and diplomatic when dealing with challenging situations
• Comfortable managing multiple properties and competing priorities
• An excellent communicator who can build strong stakeholder relationships

Benefits

· Company Car including company fuel card for business use

· 28 days Annual Leave including Bank Holidays (5 days reserved for Office shutdown)

· 1 extra day-off for your birthday

· Free Snacks, drinks and food provided

· Company Pension

· Company social events

· Really nice, collaborative team Culture and environment

· Fantastic Induction and training Structure provided.

· Plenty of scope for learning and career development.

Why Join Us?

This is an opportunity to join a growing property operation where you will have genuine ownership of your portfolio and exposure to a broad range of property management areas.

You'll be working across PRS, social housing, temporary accommodation and giving you the opportunity to develop a broad and commercially valuable property management skillset.

If you're an experienced Property Manager who enjoys solving problems, managing people and properties, and getting things done, we'd like to hear from you.

Apply now to join our team.

Pay: £35,000.00-£40,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company car
• Company pension
• Discounted or free food
• Free parking
• On-site parking

Ability to commute/relocate:

• North Finchley N12 8NU: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have at least 3 years Property Management experience? Please provide some details that are relevant to the job you have applied for.
• Do you have an ARLA qualification and if yes, what level?
• Do you have experience in Tenants Deposits, Compliance, Maintenance and dispute resolution?

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person