Property Manager

St Andrews Property Co is currently seeking a highly motivated and customer-oriented Property Manager to join our team. As a Property Manager, you will play a crucial role in managing our rental properties, both student lets, holiday lets and combination of both whilst ensuring exceptional service to our landlords and tenants.

Responsibilities:

Property Management (Student Lettings):

• Handle all aspects of property management, including marketing, advertising, and showing rental properties to prospective tenants.
• Conduct thorough tenant screenings, including reference checks, credit checks, and background checks.
• Prepare and execute tenancy agreements, ensuring all legal requirements are met.
• Coordinate property inspections, repairs, and maintenance, including annual certification.
• Address tenant inquiries, concerns, and maintenance issues promptly and professionally.
• Ensure rental properties comply with health and safety regulations and maintain high standards.

Tenant Relations:

• Provide excellent customer service to tenants throughout their tenancy.
• Address tenant inquiries and concerns in a timely and professional manner.
• Coordinate and facilitate the move-in and move-out processes.
• Conduct periodic property inspections to ensure tenant compliance with lease terms.
• Handle rent collection, including issuing invoices, following up on late payments, and managing arrears.

Landlord Relations:

• Establish and maintain strong relationships with landlords.
• Communicate regularly with landlords to provide updates on property status, rental income, and maintenance requirements.
• Negotiate lease terms and rental rates with landlords.
• Advise landlords on property market trends and strategies to maximize rental income.
• Coordinate property viewings for prospective landlords.

Market Analysis and Research:

• Stay up-to-date with local property market trends, rental rates, and regulations.
• Conduct market analysis to determine competitive rental rates and recommend adjustments to optimize occupancy and rental income.
• Provide landlords with accurate and insightful market reports.

Property Management (Holiday Lettings):

• Handle all aspects of property management, including digital marketing setup, liaising with clients, licensing and operational issues that require attention.
• Prepare and execute client agreements, ensuring all legal requirements are met.
• Coordinate property inspections, repairs, and maintenance where required
• Address any guest issues as they arise
• Ensure holiday let properties comply with health and safety regulations and maintain high standards.

Qualifications and Skills:

• Previous experience in property management or a related field is highly desirable.
• Safeagent or similar certification would be desirable, but opportunity available to progress towards certification.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Ability to work independently and manage multiple tasks efficiently.
• Attention to detail and a high level of accuracy.
• Proficiency in using property management software and computer skills. SME software experience is a welcomed.
• Knowledge of relevant legislation and regulations in the Scottish rental market is advantageous.
• A valid driver's license is preferred.

At St Andrews Property Co, we offer a supportive and collaborative work environment with opportunities for professional growth and development. If you are passionate about property, have excellent customer service skills, and enjoy working in a fast-paced industry, we would love to hear from you.

Job Type: Full-time

Pay: £31,000.00 per year

Benefits:

• Company pension
• Sick pay

Experience:

• Property management: 2 years (Preferred)

License/Certification:

• Driving Licence (Required)

Work Location: In person