Property Manager (Field-Based)

Company Overview

Zen Residential Property Management is a forward-thinking property management company dedicated to delivering exceptional residential experiences for tenants and property owners. Our commitment to service, innovation, and operational excellence makes us a trusted leader in the industry.

Role Overview

The Senior Property Manager is an office-based leadership role responsible for overseeing administrative operations, financial performance, leasing support, and tenant communications across an assigned portfolio. This position acts as a central coordination hub between field staff, leasing teams, ownership groups, and head office.

Key Responsibilities

• Manage tenant communication via written correspondence and phone.
• Supervise Community/Field staff and coordinate daily operations.
• Schedule building visits based on operational needs.
• Monitor prospect pipeline and support leasing team administration.
• Oversee rent collection, arrears, and financial reporting.
• Provide reports and updates to Head Office and property owners.
• Finalize move-in/move-out packages and documentation.
• Schedule inspections and collect RTDRS documentation.
• Maintain organized records and compliance with regulations.
• Create and monitor Work orders daily.
• Monitor contract expiration dates and initiate renewal quotes.
• Arrange work based on Fire Department and AHS orders and submit reports.
• Coordinate all shared files to submit information.

Qualifications

• Experience in property management or leadership role.
• Strong administrative, financial, and organizational skills.
• Excellent communication skills.
• Proficiency with property management software and Microsoft Office.