Property Manager (For Horizontal Properties)

Job Responsibilities:

1. Operational Management

• Oversee day-to-day operations of residential, commercial, or mixed-use properties

• Ensure properties are maintained to company standards and regulatory requirements

• Develop and implement property management policies and procedures

2. Financial Management

• Prepare and manage departmental budgets, forecasts, and financial reports

• Monitor income and expenses to ensure profitability of managed properties

• Approve expenditures and ensure cost-efficiency in operations

3. Tenant and Client Relations

• Ensure high levels of tenant satisfaction and retention

• Handle escalated tenant concerns, disputes, and complaints

• Maintain strong relationships with property owners, investors, and stakeholders

4. Team Leadership and Development

• Supervise property management supervisors, administrative staff, and maintenance personnel

• Set performance targets and conduct regular evaluations

• Provide coaching, training, and professional development opportunities

• Foster a culture of accountability, service excellence, and teamwork

5. Maintenance and Facilities Oversight

• Ensure timely maintenance, repairs, and preventive maintenance programs

• Oversee vendor selection, contracts, and service quality

• Ensure compliance with health, safety, and environmental standards

6. Compliance and Risk Management

• Ensure adherence to local laws, building codes, and company policies

• Manage insurance requirements, permits, and legal documentation

• Identify and mitigate operational and financial risks

7. Strategic Planning and Reporting

• Develop and execute strategies to improve property performance

• Analyze market trends to recommend rental rates and property enhancements

• Prepare and present reports to senior management

• Support expansion efforts, including new property acquisitions or onboarding

Qualifications:

• Bachelor’s degree in Real Estate Management, Business Administration, Engineering, or related field
• At least 5–8 years of experience in property management, with at least 5 years in a leadership role
• Strong knowledge of property operations, leasing, and facilities management
• Financial acumen and experience in budgeting and reporting
• Excellent leadership, communication, and interpersonal skills
• Familiarity with local property laws and regulations
• Proficiency in property management systems and Microsoft Office tools
• Leadership and team management
• Strategic thinking and problem-solving
• Financial management and analytical skills
• Customer service orientation
• Negotiation and conflict resolution
• Attention to detail and organizational skills