Property Manager - Real Estate

Job Description – Property Manager (Real Estate)

Job Summary

We are looking for a responsible, organized, and client-focused Property Manager to oversee the day-to-day management and administration of residential and/or commercial properties. The role involves managing landlord and tenant relationships, coordinating maintenance and repairs, handling tenancy-related matters, conducting property inspections, and ensuring properties are maintained to a high standard.

The ideal candidate should have strong communication and organizational skills, good knowledge of the Dubai real estate market, and the ability to manage multiple properties and client requirements efficiently.

Key Responsibilities

• Manage a portfolio of residential and/or commercial properties on behalf of property owners.
• Act as the primary point of contact between landlords, tenants, building management, contractors, and service providers.
• Handle day-to-day tenant inquiries, requests, complaints, and property-related issues.
• Coordinate maintenance, repairs, inspections, and other property services.
• Obtain quotations from contractors and coordinate approval with landlords where required.
• Follow up on maintenance requests to ensure timely completion and tenant satisfaction.
• Conduct regular property inspections and report any maintenance, damage, or compliance issues.
• Coordinate move-in and move-out procedures, including inspections, access cards, keys, and handovers.
• Monitor tenancy contracts, renewals, notices, and other tenancy-related documentation.
• Coordinate with tenants and landlords regarding contract renewals, rental payments, and tenancy requirements.
• Ensure property-related documents and records are properly maintained and updated.
• Liaise with building management regarding access cards, parking, facilities, move-in/move-out permissions, and other building-related matters.
• Follow up on utility accounts, service charges, maintenance expenses, and other property-related matters where applicable.
• Maintain accurate records of maintenance costs, invoices, contracts, tenant details, and property documentation.
• Prepare regular updates and reports for property owners regarding the status of their properties.
• Address tenant complaints professionally and work toward timely and practical resolutions.
• Monitor the condition and presentation of properties to ensure they remain well maintained.
• Coordinate with leasing and sales teams when properties become vacant or require new tenants.
• Assist with property viewings and access arrangements when required.
• Ensure compliance with applicable Dubai/UAE real estate regulations and building/community requirements.
• Maintain strong and professional relationships with landlords and tenants.
• Perform other property management duties as assigned by management.

Landlord & Tenant Relations

• Maintain regular communication with property owners and provide timely updates.
• Build long-term relationships with landlords through professional and responsive service.
• Ensure tenant requests are handled promptly and professionally.
• Mediate and resolve landlord-tenant issues where required.
• Keep landlords informed of significant maintenance, tenancy, and property-related matters.

Maintenance & Facilities Management

• Receive and assess tenant maintenance requests.
• Coordinate with approved contractors and maintenance companies.
• Follow up on quotations, approvals, scheduled works, and completion.
• Ensure maintenance work is completed to an acceptable standard.
• Keep proper records of maintenance requests and associated costs.
• Escalate urgent or major property issues to the landlord/management immediately.

Requirements

• Previous experience in property management or real estate is preferred
• Experience managing properties in Dubai/UAE is highly preferred.
• Good knowledge of tenancy procedures and Dubai real estate practices.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple properties and priorities simultaneously.
• Strong problem-solving and negotiation skills.
• Professional and customer-focused approach.
• Good computer skills and experience with CRM/property management systems.
• Valid UAE driving license is an advantage.
• Fluency in English is required; additional languages are an advantage.

Pay: From AED3,000.00 per month

Work Location: In person