Property Operations Associate

Company: Forum BPO
WE ARE HIRING
Shift Timings
2:00pm to 11:00pm
Females are encouraged to apply

Property Operations Associate

We are looking for a Property Operations Associate to manage the end-to-end tenant and property fulfilment process, from property listing and tenant enquiries through viewings, referencing, tenancy agreements, and move-in.

Key Responsibilities

• List and manage properties on platforms such as Gumtree and OpenRent, including writing property descriptions and basic photo editing.
• Handle tenant enquiries across platforms, calls, and messages.
• Collect and assess tenant information and prepare tenant profiles for landlords.
• Coordinate with landlords regarding tenant profiles, viewings, and property requirements.
• Schedule and manage property viewings, including tenant and landlord communication and reminders.
• Collect and communicate feedback from tenants and landlords after viewings.
• Manage the holding deposit process and coordinate move-in and payment arrangements.
• Handle tenant referencing, documentation, and required checks.
• Prepare tenancy agreements and coordinate signing and completion of payments.
• Coordinate move-in appointments and key collection.
• Maintain regular communication with tenants and landlords throughout the process.
• Collect post-move-in feedback and support customer satisfaction initiatives, including Google Reviews and follow-ups.

What We're Looking For

• Strong communication and customer service skills.
• Excellent coordination and follow-up abilities.
• Good attention to detail and document management skills.
• Ability to manage multiple properties, tenants, and tasks simultaneously.
• Professional and confident communication with both landlords and tenants.
• Previous experience in property management, lettings, real estate operations, customer service, or a similar role is preferred.

What We Offer

• Competitive salary + performance-based incentives.
• Career growth opportunities.
• Professional and supportive work environment.
• Sales training and development.

Apply Now
Send your CV on WhatsApp: 0315-9861141

Address: 2nd Floor, Haroon Plaza, Main Expressway, Opposite DHA Bridge, Sector F, DHA Phase 1, Rawalpindi

Pay: Rs45,000.00 - Rs55,000.00 per month

Work Location: In person