Proposals Manager

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role for Proposals Manager

Responsible for maintaining and expanding a database of pre-written content (narratives, Q&A, and other types) to improve proposal quality and proposal / sales team productivity. Responsible for defining and optimizing the content library structure and record management system to ensure ease of access and data integrity.

Experience

Ability to identify and work with relevant subject matter experts (SME) within the business who are owners of the pre-written content. Motivate and manage SMEs to ensure commitment to updating content on a pre-agreed cycle.

Confident in dissecting proposals and identifying frequently asked questions and answers that need to be included in a knowledgebase.

Ideally will have implemented a multi-lingual / international knowledgebase.

Core Responsibilities

• Design and own the overall knowledgebase architecture
• Assimilate information extracted from SMEs and rewrite it into a proposal-ready, customer-focused style, ensuring that the content is clearly articulated and easy to integrate into proposals
• Ensure legal and operational compliance of knowledgebase information
• Work with graphics designers as required to develop and maintain a comprehensive library of images
• Schedule regular reviews of the knowledgebase to identify areas that need to be updated / expanded
• Review the structure of the knowledgebase on a regular basis to ensure that it reflects the needs of the business
• Seek out new SMEs to provide/maintain knowledgebase content based on requests from the proposal / sales teams
• Provide regular training to users of the knowledgebase and gather feedback on the relevance and quality of content

Qualifications

• Depth of skills in content management, proposal development, and Sales
• Experience with the primary function of Content Management
• Degree educated is desired
• APMP Foundation or Practitioner is desired
• Project management experience, PMP desired
• Proficient with Microsoft Office 365
• MS Word expert
• OneDrive, SharePoint experience
• Proposal Automation Software experience (Qvidian) is desired
• Strong understanding of content reporting / analytics
• Strong time management / prioritization skills
• Strong written English language skills
• Strong attention to detail

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is [$130,000 to $140,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

“Los Angeles, California and Philadelphia, Pennsylvania-based candidates are not eligible for this role."

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.