Protective Services Case Aide

B/S/S/T Area Agency on Aging, Inc**.* has a Protective Services Case Aide opening in our Towanda, PA office (this is an office position).** This is a full-time position (40 hrs. a week; Monday-Friday 8am-4:30pm) with benefits including health insurance, paid time off (vacation, sick, holiday, personal) and 401(k). *

This position is looking for someone who has a passion for working with older adults, veterans and the disabled population across our service area and will promote a positive, friendly, and professional image to the public. This individual has to be willing to promote the Agency’s Mission.

Job responsibilities include: taking Report of Needs (RONs) from individuals reporting abuse, neglect, and exploitation of older adults and individuals 18-59; entering these reports into the SAMS data system; making phone calls for Protective Services to collateral contact (medical professionals, informal supports, formal supports and human service agencies); requesting medical and financial records and analyzing financial records; keeping Protective Services files organized and making sure all necessary documentation is in the files; closing out files; maintaining confidentiality; typing documents into final form; operating a FAX and copier; providing information and referral services to older individuals; and understanding the physical, cultural and social aspects of the agency’s service area.

Candidate must possess effective verbal and written communication skills, establish and maintain professional working relationships, must be able to use a computer and appropriate computer programs, and promote a positive and professional image to the public.

A state police criminal clearance, child abuse clearance, and (if needed) FBI clearance are required. These will be obtained at no cost to the selected candidate.

Minimum Training and Experience Requirements:

· One (1) year as an Aging Case Aide 1; or

· Two (2) years of public contact work, including one year in a human service agency; or

· Any equivalent experience and/or training which provides the required knowledge, skills, and abilities for this position. This will be at the sole discretion of the Agency.

B/S/S/T AAA, Inc. is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $16.62 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Criminal background checks are required

Work Location: In person