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Protective Services Caseworker - Support Older Adults

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Onsite

Protective Services Caseworker - Support Older Adults

STEP, Inc.

Protective Services Caseworker - Support Older Adults

Skills

Community Management

1 month ago

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Important information


Contract type:

Permanent

Salary:

$58,240 / year

Location:

Williamsport, PA 17701, USA

Work mode:

Onsite

Published on:

23 September 2026

What they need


Lycoming-Clinton Counties Commission for Community Action (STEP), Inc. has been serving the community for 60 years! As part of the Community Action Network, STEP has a long history of providing programs to support needs identified through its Community Assessment. Being a part of STEP, makes you part of something much bigger - people helping people and building stronger communities! Are you interested in making a positive impact in peoples’ lives?

Protective Services Caseworker Position Summary:
This position investigates reports of abuse, neglect, abandonment, and exploitation received under the Older Adults Protective Services Act (OAPSA). The Protective Services Caseworker completes investigations, develops care plans, and arranges services to eliminate imminent risk to senior citizens. The end result is to resolve the problems causing the need for Protective Services in the least restrictive manner to the Older Adult.

Why Join Us?

  • Purpose-driven work that protects and empowers older adults
  • Collaborative team environment with community impact
  • Ongoing training and professional development
  • Variety in your day—office, fieldwork, and community engagement
  • Opportunities to advocate within legal and social systems

**PAY RATE:** $28.45 per hour

Requirements

Qualifications:

  • Bachelor’s degree in Social Work or a related field;
  • Two years of experience in public or private social work that involves comprehensive and/or psychosocial assessments, or a licensed Registered Nurse with two years of experience, preferably involving home health services or in a program performing comprehensive functional and/or psychosocial assessments; and,
  • One year of experience as an entry-level Caseworker I within an Area Agency on Aging Services Program is preferred.

Requirements:

  • Valid driver’s license and reliable transportation with appropriate insurance coverage available daily;
  • Pennsylvania State Police Criminal History Clearance, Child Abuse Clearance, FBI Clearance, and National Sex Offender Registry check current within 90 days of employment; and Motor Vehicle Record check;
  • One year of experience with both operating personal computer hardware within a networked environment and Microsoft Office products including Word, Access, and Excel;
  • Clear speaking voice and the mental and physical ability to perform essential job functions without any health restrictions, including the ability to sit, stand, climb stairs, and safely lift and carry up to twenty pounds unassisted, have unrestricted use of the upper body, corrected or uncorrected hearing and vision within normal ranges, and the ability to access handicapped-inaccessible residences; and,
  • Work nontraditional hours as needed or assigned, including evenings and weekends.

Benefits

STEP, Inc. offers a generous benefits package:

✔ Flexible health insurance options to fit YOUR needs

✔ Agency-paid dental, vision, and life insurance

✔ 403(b) retirement savings with generous employer match

✔ Flexible Spending Account (FSA) and Dependent Care Account (DCA) options

✔ Short- and long-term disability insurance

✔ Paid Time Off (PTO) and Long-Term Sick Leave

✔ Paid holidays

✔ Optional flexible benefits

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