Protege - IT Assistant

What You’ll Be Doing

• Provide first-level IT support to employees for hardware, software and system-related issues.
• Assist with setting up and maintaining laptops, desktops, printers and other IT equipment.
• Troubleshoot basic technical, connectivity and network issues.
• Assist with user account creation, system access and password-related requests.
• Support IT asset management, including equipment records, tagging and inventory checks.
• Assist in software installation, updates and routine system maintenance.
• Coordinate with IT vendors for repairs, maintenance and technical support when required.
• Assist with IT documentation, reports and tracking of support requests.
• Support IT projects, digitalisation initiatives and system implementation.
• Learn and explore new technologies that can improve workplace efficiency.
• Perform other IT-related tasks and projects assigned by the supervisor.

Who We’re Looking For

• Malaysian citizen.
• Degree in Information Technology, Computer Science, Information Systems or related discipline.
• Fresh graduates are encouraged to apply.
• Basic knowledge of computer hardware, networking and Microsoft Office.
• Good communication and problem-solving skills.
• Tech-savvy, curious and eager to learn.
• Responsible, proactive and able to work well with others.
• Comfortable interacting with users from different departments.