Prouduction Supervisor

Role Summary

The Production Supervisor is responsible for supervising daily production operations on the assigned production line (Wafer, Choco Mucho/Kit Kat-style coated confectionery, or Ice Cream Coating). This role ensures production targets, product quality, food safety, and operational efficiency are achieved while maintaining compliance with company policies and regulatory requirements.

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Key Responsibilities

• Supervise and coordinate operators on the assigned production line throughout each shift.

• Monitor production output, line speed, and quality checkpoints in real time; escalate issues to the Production Manager promptly.

• Conduct pre-shift briefings: communicate daily targets, product changeovers, safety alerts, and any special instructions.

• Ensure correct setup of machinery (wafer ovens / enrobers / chocolate tempering / ice cream coating tanks) before production begins.

• Enforce GMP, hygiene, and food safety practices among all line personnel at all times.

• Monitor raw material usage and intermediate product quality; record weight checks, temperature logs, and batch records accurately.

• Identify and report equipment faults, near-misses, and quality deviations immediately; assist in root cause analysis.

• Train and guide new operators on SOPs, safety procedures, and quality standards.

• Manage shift handover — ensure clear communication of pending issues, production status, and line condition to next shift supervisor.

• Participate in 5S activities and housekeeping routines to maintain a clean and organised production floor.

• Complete shift production reports, downtime logs, and waste records accurately.

• Assist in stock takes, line trials, and product changeovers as directed.

Requirements

• Diploma or Degree in Food Technology, Food Science, Food Engineering, Chemical Engineering, Manufacturing, or a related discipline.
• Minimum 3 years of manufacturing experience, with at least 1–2 years in a supervisory position.
• Experience in confectionery, chocolate, wafer, bakery, snack food, or food manufacturing is preferred.
• Good knowledge of GMP, HACCP, Halal, and food safety management systems.
• Basic understanding of production KPIs such as OEE, yield, downtime, productivity, and waste control.
• Good leadership, communication, coaching, and problem-solving skills.
• Proficient in Microsoft Office and basic ERP/MES systems.
• Able to work under pressure in a fast-paced manufacturing environment.
• Willing to work shifts, weekends, and public holidays when operationally required.
• Able to respond promptly to production emergencies and urgent operational issues.